Summary Responsible for identifying training needs, developing training materials and facilitating training. Provides training, guidance and leadership for new training specialists. Develops performance assessments and testing materials. Manages trainees and communicates effectively with area management on trainee performance. Description Logistics: This role is located on site at 17 Technology Circle Columbia, SC 29203 . This position is full time (40 hours/week) Monday-Friday. Employees are required to have a schedule during the hours of 8:00-5:00 PM. Training will be during the hours of 8:00AM - 4:30PM Monday -Friday. What You'll Do: Leads, plans and prioritizes training projects from conducting training needs assessments to the delivery of the final product which meets customers specifications and due dates. Responsible for all timely deliverables in a training project to include facilitating technical and non-technical training to employees, business partners, external customers, and other audiences. Contributes expertise as a member of various functional groups. Ensures final product meets customer specifications and deliverable dates are met. Follows project methodology in the development of trainee and/or training performance assessments and testing materials. Develops, revises, and updates training materials. Analyze, identify and develop training solutions using blended learning techniques and innovative technology/tools to meet business goals. Gathers data from quality audits and team development surveys and incorporates in training deliveries. Tracks and monitors team interactions and provides feedback to trainees and their management. Identify developmental needs and provide guidance, coaching and train-the-trainer sessions as needed. Prepare appropriate reports and presentation materials as requested. Facilitates training to all levels of management. Evaluates various training trends, techniques, and/or programs. Performs other tasks as needed to support the training area to include but not limited to maintenance of training database, reports, assessments, etc. Required Education Level and Degree Type: Bachelor's degree-any major Required Degree Equivalency: 2 year degree plus 2 years training and 3 years’ related work experience or 2 years training plus 5 years insurance or related work experience. Required Specialized Training: Some positions may require 1 year experience developing training programs using online training authoring software. Note: For these selected positions, training program development experience counts as training experience and/or insurance related work experience (may be concurrent with minimum requirements). Required Work Experience: 3 years-job related work experience, including 2 years’ training experience plus 1 year insurance related work experience. Required Skills and Abilities: Strong verbal, written and human relations skills; Strong research, planning and data gathering and analysis skills. Strong design and development skills to create outputs in various methods. Strong Organizational skills necessary to schedule, prioritize and complete work assignments. Ability to acquire strong knowledge for multiple lines of business and job functions. Ability to acquire an understanding of the complex technical environment of the organization. Excellent project management skills. Able to perform job responsibilities with little to no management supervision. Demonstrate skills in training material development and classroom presentations to large groups and a variety of audiences. Understand Adult Learning Principles and appropriate learning development methodologies. Required Software and Other Tools: Microsoft Office and standard classroom and office equipment. (PC skills are needed to support the development of training programs and materials.) Strong project management skills. Ability to learn corporate and other required systems. Familiar with a variety of training technology (e.g. audio/visual, virtual, podcasts, webinars, tele-conference and other training tools). Required Licenses and Certificates: Trainer certification as required by area training department. Prior to teaching any course, must pass all certification by learners requirements. Preferred Education Level and Degree Type: Bachelor's degree- Education, Journalism, English, or Public Speaking. Preferred Software and Other Tools: PowerPoint Preferred Licenses and Certificates: DDI Master Trainer, Langevin, or ASTD certification. Our comprehensive benefits package includes: 401(k) retirement savings plan with company match Subsidized health plans and free vision coverage Life insurance Paid annual leave – the longer you work here, the more you earn Nine paid holidays On-site cafeterias and fitness centers in major locations Wellness programs and healthy lifestyle premium discount Tuition assistance Service recognition What to Expect Next After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone screening or email communication with a recruiter to verify resume specifics and salary requirements. We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer. Equal Employment Opportunity Statement BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations. We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please e-mail abilities@bcbssc.com or call 1-800-288-2227, ext. 43172 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.