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Support Specialist

New York, NY | Full Time
8 Days Ago

Job Description

A World-Changing Company At Palantir, we’re passionate about building software that solves problems. We partner with the most important institutions in the world to transform how they use data and technology. Our software has been used to stop terrorist attacks, discover new medicines, gain an edge in global financial markets, and more. If these types of projects excite you, we'd love for you to join us. The Role As a Support Specialist, you will be joining an outstanding Technical Support team. You will provide front line support that focuses on in office, email and chat support worldwide. Effective troubleshooting and the ability to find solutions quickly will be foundational to your role. Your ability to own problems from end to end and work to root-cause will be key to your success. You’re someone whose curiosity drives them to learn new technologies quickly and supports their peers through complex issues. You are a person that loves fixing problems and gains fulfillment in helping others solve their technology challenges no matter how small or unique.    Palantir is committed to promoting a culture of diversity, equity, and inclusion and is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe that all Palantirians share the responsibility of upholding our commitment to these values and encourage candidates from a wide range of backgrounds, perspectives, and lived experiences to join us in solving the world’s hardest problems. Palantir does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Palantir is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. Please see the United States Department of Labor’s EEO poster and EEO poster supplement for additional information. Palantir is committed to making the job application process accessible to everyone. If you are living with a disability (visible or not visible) and need to request a reasonable accommodation for any part of the application or hiring process, please reach out and let us know how we can help.

Company Overview

  • Website palantir.com
  • Headquarters DENVER, CO
  • Size 1,000 - 3,000
  • Founded 2003
  • Type
  • CEO ALEXANDER KARP
  • Revenue $500M - $1B
  • Industry Software & Networking
  • About palantir technologies
  • At Palantir (NYSE: PLTR), we're helping the world's most important institutions use their data to solve their most urgent problems. Our software lets our customers integrate and analyze all of their data so they can answer questions that they couldn't before. From delivering disaster relief to building safer automobiles, we're honored to help make our partners better at their most important work. Together with our customers, we're building the future of national security, healthcare, energy, finance, manufacturing, and more. And we need bright minds from around the world to help us.

Skills for Support Specialist

The job skills required for Support Specialist include Technical Support, Responsibility etc. Having related job skills and expertise will give you an advantage when applying to be a Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support Specialist. Select any job title you are interested in and start to search job requirements.

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Career Path for Support Specialist

The following is the career advancement route for Support Specialist positions, which can be used as a reference in future career path planning. As a Support Specialist, it can be promoted into senior positions as a Technical Customer Support Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Specialist. You can explore the career advancement for a Support Specialist below and select your interested title to get hiring information.

How to Become a Support Specialist

If you are interested in becoming a Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Specialist for your reference.

Step 1 Understand the job description and responsibilities of a Support Specialist

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Step 2 Knowing the best tips for becoming a Support Specialist can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Step 3 View the best colleges and universities for Support Specialist

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