Vino Volo (a Paradies Lagardere Company) is an innovative, high-end wine bar and retail concept. We encourage guests to 'Discover Great Wines' in themed tasting flights and by the glass. Small plate pairings, comfortable atmosphere, and an extensively trained staff round out Vino Volo's award-winning guest experience.
Essential Duties and Responsibilities:
•Provide excellent service to customers. Engage customers in a friendly and approachable manner, answer any questions they may have, quickly serve them wine and/or food and tender payment
•Actively up-sell guests on food, wine and merchandise in order to enhance their experience
•Ensure that all food orders are prepared quickly and properly
•Responsible for wine knowledge including, but not limited to flavor profiles and talking points of current list along with our pricing guidelines
•Ensure that all alcohol beverage control regulations are followed. Help prevent underage and intoxicated persons from being served
•Clean, stock and maintain the store
•Other duties as needed
Education and Experience Requirements:
High school diploma or equivalent required; 2-year college degree is favored. Work experience must include one or more years as a server in a well-respected full-service restaurant, wine bar or equivalent position in the hospitality industry. All applicants must also be at least 21 years of age.
Knowledge and Skills:
•Skilled at and enjoys delivering excellent customer service
•Enthusiasm for wines and a desire to learn more about wines
•Highly responsible and reliable
•Experienced with and proficient at using retail point-of-sale systems
•21 years of age or older (must be able to taste and evaluate product)
•Ability to communicate in English effectively, both orally and in writing. Able to work overtime or late into the evening in the event of flight delays
•Able to carry and balance a flight of wine
•Able to push, pull, lift ad/or carry up to 50 pound
COVID-19 precautions

• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place