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Driver Lead
PADNOS Holland, MI
Full Time | Consumer Services 6 Months Ago
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PADNOS is Hiring a Driver Lead Near Holland, MI

Lead Driver CDL (A)

MISSION

As coach to our drivers, you will have a wide range of responsibility and autonomy to ensure that our driver and customer needs are being met. It is our goal to ensure that PADNOS attracts and retains great talent. To be successful in this role it is imperative that clear, consistent, and appropriate communication is occurring between the LPT Coach and the driver team.

POSITION SUMMARY

A Lead Driver CDL (A) is responsible for assisting the Driver Coach with the oversite of a team of drivers. This person will assist with ensuring complete route coverage, prompt, and courteous customer service, and has the qualifications to safely operate all truck and trailer combinations within the Company. In addition, the LD is responsible for ensuring vehicles are in compliance with the Company’s safety standards and champions all Company, state and federal regulations and assists fellow drivers meet this standard. The LD will act as a liaison between operations and maintenance on a daily basis to ensure that any vehicle defects are repaired in a timely manner and assist in the coordination of equipment and PM/Services. The LD assists the Driver Coach in training new drivers on proper safety and driving techniques. He or she will also assist with any refresher or new training deiminated from Padnos to. LD will act as an in-house training assistant. This will reduce complacency and increase the adoption of company police and procedures which will reduce risk/accidents. Adding a lead driver will increase driver awareness, overall readiness, through elevating our communication. The LD will create better follow through for both drivers and customers. Increasing both our engagement, and NPS scores. He or she will reduce down-time, missed trips, adding revenue to the bottom line. We could leverage the LD by keeping them off route as much as possible. We can use him or her to react to the day-to-day setbacks. If a driver calls in the LD can cover those runs or help to get them covered by other drivers. If a driver goes down the LD can run them a spare. At the bare minimum, the LD can successfully complete the “reg” or “AAA” runs to ensure our most valued customers are serviced on our promise date. An indirect outcome will be the reduction of turnover. The TO reduction will save maintenance dollars. Historically, new drivers are at increased risk of miss use and abuse on equipment, property damage, and a lower level of efficiency. Helping reducing our TO will create additional capacity within the LPT/LPM budget.

ACCOUNTABILITIES

  • Oversee a team of drivers on a daily basis to ensure customers are being serviced in a timely manner, report down time or other concerns to appropriate management.
  • Assist in planning and execution of re-routes to maximize efficiency, assist in the training of new drivers.
  • Proficiency with web systems and applications related to Padnos (TSP, Mainsaver, RIMAS, Microsoft office)
  • Train and audit for pre/post trip compliance with company and DOT standards Report any safety issues on standard reports.
  • Be willing and able to transport trucks/trailers to maintenance facilities, customer locations, and downed drivers to ensure Padnos is operating with maximum efficiency and offering world class customer service.
  • Continuously interact with all customers, dispatchers, and others daily, to ensure all customer service requests are serviced in a timely and professional manner.
  • Evaluate all LPT equipment based on company standards and identify equipment due for repair or replacement
  • Continuously monitor safety rules and report any violations to your coach.
  • Complete at least one in the cab ride-along per week to assist the coaching of drivers.
  • Perform other job-related duties as assigned and assist driver coach with administrative tasks.

OUTCOMES AND MEASUREMENTS

  • Safety training on target (Safety Accountability Rules)
  • Increase capacity within the maintenance budget through reduced downtime
  • eNPS participation of 100% with a score equal to or greater than 20
  • Demonstrate excellent written and verbal communication skills using web systems.
  • <10 missed trips per week company wide
  • Reduce Turnover to less than 10% annually
  • Leverage technology to decrease service issues (samasara, velocity, compology)
  • Assist coach in maintaining a 100% DOT compliance rate
  • 100% driver Samsara usage
  • Safety instigation follow ups/reporting

Job Summary

JOB TYPE

Full Time

INDUSTRY

Consumer Services

POST DATE

09/26/2022

EXPIRATION DATE

11/08/2022

WEBSITE

padnos.com

HEADQUARTERS

GRAND RAPIDS, MI

SIZE

50 - 100

FOUNDED

1905

CEO

DOUGLAS KESLER

REVENUE

<$5M

INDUSTRY

Business Services

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About Padnos

We have continued to innovate the recycling industry for four generations, while serving as an essential resource to those needing our services. And over the course of our century-plus history, our design and build teams have produced industry leading processing equipment and programs that have consistently given us an edge in the recycling industry. We have continued to procure the best technologies, the best energy resources and the best people in the industry. Together, weve grown a company truly dedicated to seeing all succeed, starting with our people. Services & Products Provided Recycli...ng Centers: We have 13 Recycling Centers throughout Michigan where the general public and small business can recycle various commodities including electronics for quick payment. Scrap Management Programs: Our Scrap Management Programs manage all aspects of our industrial customers recycling. We conduct a comprehensive assessment for our customers needs and execute them with in-house services or utilize our national and international network of strategic partners. Through expertise, experiences and relationships with recyclers, raw material consumers, and logistics providers we provide revenue-enhancing and customized solutions. \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\ Founded in 1905, PADNOS is a family-owned and operated business, creating innovative recycling solutions and managing scrap products for industrial and commercial accounts with accuracy and efficiency. We strive to make the best use of all resources in recycling paper, plastics, ferrous, and non-ferrous metals, as well as e-scrap at our 20 locations in Michigan and throughout the U.S. More
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