POSITION DESCRIPTION

TITLE: INSIDE STEEL SALES REPORTS TO: BRANCH MANAGER

DEPARTMENT: STEEL WAREHOUSE DATE: FEBRUARY 2021

POSITION SUMMARY:

This position is responsible for making quotations on standard items, writing orders, and relaying pertinent order information to customers.

KEY RESULTS:

· Provides excellent customer service.

· Receives requests for price quotations, purchase orders, adjustments, and cancellations from customers.

· Makes price quotations on price book items and prepares forms for price quotations on items not contained in the price book.

· Retrieves customer information, stock status information, and purchase order information.

· Responsible for maintaining relationships with customers.

· Works closely with customers, distributors, and warehouse personnel to schedule shipments and deliveries.

· Maintains files of active orders and posts activities such as; order changes, scheduling changes, partial shipments, and credit changes.

QUALIFICATIONS

H.S. Diploma

Good working knowledge of Microsoft Office and other basic computer systems

Excellent communication skills

Strong math skills

Flexible, and able to balance several projects at one time

Good work ethic, with high honesty and integrity

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Missoula, MT 59808: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person