What are the responsibilities and job description for the Inside Sales Associate - 4110 position at PACIFIC PLUMBING GROUP?
Job Details
We are currently seeking a customer-centric and reliable Inside Sales Associate to join the Pacific Plumbing Supply team in our Wasilla location!
Join us in the wholesale plumbing supply distribution business! Celebrating our 70th anniversary, Pacific Plumbing Supply is a progressive, employee driven, family owned and family friendly business. We offer an exciting opportunity to start a long term career!
We take pride in our employees, train, pay a fair wage and provide full benefits, including medical, dental, vision, and a robust 401k retirement plan.
What you will do:
- Maintain a professional demeanor at all times, epitomize the Company's Core Values and follow all company policies and procedures.
- Develop and maintain great working relationships with customers, vendors and employees.
- Ensure professional, accurate and timely communication by phone, over email and in person with wholesale customers to assist them with their plumbing supply purchases.
- Ensure all required paperwork is accurately completed; including coding, costing and pricing. Ensure strict observance with all administrative, accounting and credit related procedures.
- Monitor customer service levels in Will Call area ensuring that we minimize phone calls left on hold and wait time for will call customers.
- Communicate with branch manager and purchasing department of any product shortages or outages.
- Pull customer will call orders from warehouse shelves as necessary. Help to maintain a neat and clean warehouse by performing general housekeeping duties as required.
- Exercise safety at all times.
- Maintain neat, clean and professional appearance.
- Work with all department staff to ensure all deadlines are met and workloads are equitable.
Who we are looking for:
- One to three years of sales experience preferred.
- Prior knowledge of plumbing products and supplies helpful.
- Professional and upbeat demeanor with excellent customer service skills, including exceptional oral and written communication skills.
- Familiarity using a multi-line telephone system, good working knowledge of MS Suite and a general understanding of working within a computer network.
- Ability to handle cash and credit transactions accurately.
- Ability to be responsive to customer needs and follow through on sales and other items in your area of responsibility.
- Effective organization and prioritization skills.
- Ability to work independently and well as while being part of a GREAT TEAM!
- Ability to multi-task and meet established deadlines.
- Must be able to work with a wide variety of people with different personalities and backgrounds.
- Must be able to operate in a drug-free workplace.
Pacific Plumbing is an equal employment opportunity employer. We are a drug free workplace and all offers of employment are contingent based on passing a pre-employment drug screen.
We look forward to you becoming a part of our team!
