1 Desktop Support Analyst Job in Bloomington, IL
Ovation Workplace services is Hiring a Desktop Support Analyst Near Bloomington, IL
*Job Overview* As a Support Analyst, you will play a crucial role in providing technical assistance and support to internal users. You will be responsible for troubleshooting hardware and software issues, ensuring smooth operations within the organization. *Responsibilities* - Provide technical support and assistance to end-users regarding computer hardware, software, and networking issues - Utilize tools such as Jira, ServiceNow, and SCCM to track and resolve reported incidents - Troubleshoot and resolve software and hardware problems on desktops, laptops, and mobile devices - Assist in managing computer systems, including installations, configurations, and updates - Analyze network-related issues and provide solutions related to TCP/IP and computer networking - Collaborate with the IT team to escalate complex issues for resolution *Experience* - Proven experience in customer service with a focus on technical support - Strong knowledge of computer hardware, software troubleshooting, and computer management - Familiarity with tools like Jira, ServiceNow, and SCCM - Understanding of TCP/IP protocols and computer networking concepts - Ability to analyze problems efficiently and provide effective solutions
Job Type: Full-time
Pay: $22.30 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends only
Experience:
- Desktop support: 2 years (Required)
Ability to Commute:
- Bloomington, IL 61701 (Required)
Work Location: In person
Job Summary
Full Time
$73k-92k (estimate)
10/01/2024
11/29/2024
ovationwps.com
The job skills required for Desktop Support Analyst include Technical Support, Customer Service, Installation, Networking, Computer Systems, Computer Hardware, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Analyst positions, which can be used as a reference in future career path planning. As a Desktop Support Analyst, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Analyst. You can explore the career advancement for a Desktop Support Analyst below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Analyst job description and responsibilities
Provide systems administration, AD administration, exchange server administrator and backup administration.
01/19/2022: Stockton, CA
Create models for system applications and perform upgrades on software and hardware networks to boost optimization.
03/14/2022: Tucson, AZ
They help to resolve technical problems on desktop hardware and applications for all users of technology.
01/26/2022: Portsmouth, NH
Determine, research and resolve file and print server support problems.
02/13/2022: Saint Cloud, MN
Handle preventive maintenance such as checking peripherals, printers, desktops and laptops.
01/25/2022: Santa Ana, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Analyst jobs
Some employers may prefer candidates with professional certification.
02/17/2022: Tulsa, OK
Need some computer knowledge, but not essentially a post-secondary degree.
02/06/2022: Washington, DC
Gain a professional certification.
03/19/2022: Denver, CO
Gain experience with operating systems.
03/09/2022: Bloomington, IN
With customer service, customer support and customer experience training.
02/13/2022: Pine Bluff, AR
Step 3: View the best colleges and universities for Desktop Support Analyst.
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