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Outdoorsy
Durango, CO | Full Time
$106k-161k (estimate)
0 Months Ago
Assistant General Manager - Outdoorsy Durango, CO
Outdoorsy Durango, CO
$106k-161k (estimate)
Full Time 0 Months Ago
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Outdoorsy is Hiring an Assistant General Manager - Outdoorsy Durango, CO Near Durango, CO

About The Outdoorsy Destination Network

The Outdoorsy Destination Network, (ODN) is bringing profitable campgrounds online through the same digital innovation that Outdoorsy implemented to bring RVs online and make peer-to-peer rentals both possible and desirable above other vacation options. ODN’s collection of campgrounds will start with two destinations, one in California and Colorado, that lie at the doorstep to some of the most scenic vistas and epic outdoor adventures mother nature offers. With Outdoorsy’s founder’s mission in mind — to make the outdoors accessible to all — the destinations will expand to 50 locations by 2025 and 200 locations by 2028. With over eight years invested in developing innovations in the tech and travel sector, Outdoorsy has its finger on the pulse of the wants and needs of the modern traveler. The venture into campgrounds will be the company’s first transition from a digital product offering to a physical product offering as the company restores campground properties with enhanced sustainability measures — revamping the resorts to their original glory, with a twenty-first century twist — while improving and modernizing common pain points in the customer experience; bringing bookings online and updating outdated amenities like property lighting, workout facilities, and WiFi.

In addition to restoring and elevating existing campground destinations, ODN is also investing in a comfort-first and nature-second way of vacationing with the unveiling of Outdoorsy Hill Country, a glamping experience in the Texas Hill Country designed to elevate the guest experience.

About the Role

As the Assistant General Manager, you will be the right hand to the General Manager. You will be implementing processes and procedures to the Outdoorsy Durango employees while also maintaining a low ego and ability to actionize on tasks. This role requires around the clock availability and will live onsite at the park.

This role is full time and reports directly to the General Manager.

Responsibilities

  • Act as the onsite park manager when the General Manager is not on duty. Ability to perform all tasks that the General Manager is responsible for.
  • Implement policy and procedures to a team of 10-15 staff members. You must have comprehensive knowledge of each job function at the park. Able to deliver constructive feedback to your team members.
  • Control and manage security protocol. Ability to defuse potentially harmful situations. Main priority is the safety of all individuals on the grounds.
  • Be present onsite at all times. You will be living onsite at the park. Must be able to work an untraditional schedule that is built around the business’s needs. You are the first line of defense in the occurrence of after hours emergencies.
  • Assist in operating the food and beverage program onsite. Produce an exceptional and consistent food and beverage service to guests.
  • Assist in operating the retail store program onsite. Must keep high standards for inventory control and aesthetics.
  • Ability to adapt to difficult situations concerning guests’ behavior. Must be able to maintain composure and de-escalate potentially harmful actions.
  • Daily delegation and leadership to ensure that all business functions and guest services exceed expectations.
  • Implementation of policies, procedures, standards and regulations. Must be able to clearly communicate all expectations to employees and guests when applicable.

Qualifications

Required:

  • 2-5 years experience in RV park management required
  • Highly reliable and responsive
  • Able to interact with guests, vendors and other associates in a professional manner at all times.
  • Excellent customer service, communication and problem solving skills
  • Acute attention to detail and thoroughness
  • Excellent organizational and project management skills
  • Proficient in Microsoft Office Suite and Google Workspace
  • Refined communication skills in both written and verbal forms.
  • Ability to manage a diverse staff. You must lead with empathy, understanding, and comprehensive knowledge of each person’s job function.
  • Excited and passionate about working with children and families
  • Able to work nights, weekends and holidays as the business demands
  • Ability to lift 15-25 pounds
  • Able to be on their feet for 8 hours a day
  • Adhere to all company policies and procedures

Preferred:

  • Security protocol background
  • Leadership experience
  • New build/opening team experience
  • Passion for the outdoors

Wages:

$20.00 - $22.00/hr

The expected compensation range for this position is displayed in accordance with potentially applicable laws. The final agreed-upon compensation is based on a number of factors, including but not limited to: individual education, qualifications, prior work experience, and geographic work location. The total annual compensation package may consist of a base salary and bonus dependent upon position.

It is the policy of Outdoorsy Holdings, Inc. to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities.

Job Summary

JOB TYPE

Full Time

SALARY

$106k-161k (estimate)

POST DATE

03/24/2023

EXPIRATION DATE

05/31/2023

WEBSITE

outdoorsy.com

HEADQUARTERS

AUSTIN, TX

SIZE

100 - 200

FOUNDED

2015

CEO

MICHAEL DOUGHERTY

REVENUE

$5M - $10M

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