Job Description
Supervisor Patient Access - Hospital
Our Lady of the Angels
Bogalusa, LA
Job Summary: The Patient Access Supervisor is responsible for providing guidance to the Patient Access Representatives, expediting patient flow, and coordinating the registration of all patients. Also supervises the scheduling of patient procedures and assists with related process workflows. As a working supervisor, the Supervisor Patient Access works directly with staff, patients, and their families in the admission and/or payment collection process. Communicates with other departments to expedite the admission process. Relies on extensive experience and judgment to accomplish responsibilities, while creativity is expected to perform job, and leads and directs the work of others.
Minimum Requirements: 4 years relevant experience (registration, patient scheduling, customer service, billing, or coding) in the healthcare industry. Bachelor's Degree substitutes for 2 years experience. High school diploma or equivalent. CHAA Licensure. Knowledge of federal regulations regarding 2 midnight rules, ABNs, Patient status requirements, MSPs, state regulations on notification of out-of-network status and sexual crime legislation, EMTALA, HIPAA, Balanced Billing Act, Participating Provider statute; HITECH law, worker's compensation regulations and victims of sexually-oriented criminal offenses regulation. Advanced clerical and computer skills, critical thinking skills, ability to work in high-stress situations, professional appearance and behavior, good communication skills, dependability, flexibility, teamwork.
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About Us
Our Lady of the Angels Hospital is part of the Franciscan Missionaries of Our Lady Health System. The health system was organized in 1984 to unite three existing hospitals in Louisiana which were already part of the Franciscan Missionaries of Our Lady's mission of extending the healthcare of Jesus Christ to those most in need. Headquartered in Baton Rouge, Louisiana, the health system serves patients across the State of Louisiana through a network of hospitals, clinics, physicians, elderly housing and integrated information systems and currently employs over 10,000 individuals.

Our Lady of the Angels Hospital's exceptional team members put their hearts and souls into serving the Washington Parish community all day, every day. They appreciate the trust that the community places in them, and they strive to continually offer enhanced innovation and expanded access to quality healthcare, close to home.