Description

The Osborne Association serves individuals, families, and communities affected by the criminal justice system. Through our programs, we offer opportunities for people to heal from and repair harm, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation.

At Osborne, we are guided by core values and shared beliefs. We honor everyone's capacity to change, celebrate our shared humanity, are united in our pursuit of justice and equity, take all possible steps to keep our commitments and advocate for people and principles with fierce and tenacious determination.

Osborne is opening its first transitional housing and reentry program, The Fulton Community Reentry Center (Fulton). Fulton will provide 140 beds of transitional reentry housing to formerly incarcerated men who would otherwise be homeless after discharge from a correctional facility. Fulton will also provide onsite reentry services, including case management, benefits enrollment, employment, health, and substance use disorder treatment. The facility operates 365 days on a 24-hour basis daily, including evening and weekend hours.

We are seeking a full-time Office Manager. The Office Manager is an important point of contact for Fulton Community Reentry Center. The person in this position must have exceptional interpersonal skills. The Office Manager understands modern management principles, practices, and techniques of office administration, organization, and operation. This position reports to the Director of Fulton Community Reentry Center.

Requirements

Summary of Function/Purpose: Provides operational and administrative support to the maintenance, safety and program functions at the Fulton Community Reentry Center; manages the Fulton Center office as it relates to day-to-day program, office, and administration issues.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintains vendor contracts and relationships that support the smooth functioning of the Fulton Community Reentry Center, including vendors providing resident laundry service, secure paper shredding, water coolers, and copy machines.
• Reviews all Purchase orders and assigns Purchase order numbers to all purchases requested by the Program Assistant or other staff.
• Maintains the vehicle fleet to ensure proper vehicle maintenance, insurance for all vehicles and drivers, and current drivers licenses for Osborne Drivers. 
• Ensures proper file storage both onsite and off site that meets document storage and retention policies outlined by DHS
• Manages inventory, order, and track necessary program and office supplies 
• Management of day-to-day operation of the office, order office supplies 
• Attend meetings and keep notes
• Distributes metrocards, incentives, home start-up kits, and other supplies to program participants as directed by the Program Director 
• Assists with the maintenance of the facility calendar for workshop schedules, scheduling intake dates, and following up with participants, vendors, and other staff to ensure appointments are kept
• Supports Social Services team (Case Managers, Housing Specialists and Social workers) with any administrative supports that are needed
• Maintains office workflow by implementing administrative systems, procedures and policies that maximize the efficiency of office services and the quality of work product
• Provides backup QA to ensure all log books are up to date, maintained properly, and stored appropriately
• Prepares reports, documents, and letters to support program work processes. Coordinates the distribution of information, proposals, manuals and other materials
• Ensures quality work standards by editing reports, documents, and letters before distribution
• Promotes a positive image of the organization through communicating Osborne Association’s mission and programs to a variety of audiences
• Delivers program and technical assistance to colleagues, in collaboration with other offices or agencies.
• Provides reception coverage
• Performs other duties as required
• Performs other related duties as assigned 

Education

• High school Diploma or equivalent 

Experience

• A minimum of three (3) years of office management experience providing administrative support
• A minimum of one (1) supervisory experience

Additional Skills

• Superior organizational, analytical, and interpersonal skills
• Excellent writing, proofreading, and typing skills, with the ability to type 55 words per minute (net corrected).
• Ability to handle multiple high-priority tasks simultaneously
• Bilingual English-Spanish preferred
• Engaging personality and detailed orientated skills are essential.
• Strong oral and written communication, time management, and organizational skills are necessary.
• Knowledge of CARES, MS Word, Excel, and database management skills.
• Ability to solve problems, make decisions, resolve conflicts and listen.
• Access skills to deal calmly in crisis situations.
• Proven ability to work collaboratively well with diverse groups.

Benefits of Working for the Osborne Association 

Generous benefits include four weeks of vacation, tuition reimbursement, a flexible work schedule, excellent Medical, Dental, and Vision insurance, and a 403(b) plan with a company match. Career development through ongoing training and individual development plans.

The Osborne Association is an EEO/Affirmative Action employer and a VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, unemployment status, or any other protected category. The Osborne Association takes affirmative action in support of its policy to advance in employment for individuals who are minorities, women, protected veterans, and individuals with disabilities. 

The agency is an NYC contractor and also provides services to facilities upstate, therefore we adhere to all state and city COVID-19 vaccine mandates. With the exception of an approved exemption/accommodation, effective December 1, 2021, all staff must be fully vaccinated, and provide proof of vaccination.

Thank you for your interest in the Osborne Association. Please be sure to include a cover letter with your application. We wish we could personally respond to each application but due to the volume of interest we receive, we are not able to. Please, no phone calls.