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Caseworker

Oriana House, Inc.
Cleveland, OH Full Time
POSTED ON 3/25/2024 CLOSED ON 4/12/2024

What are the responsibilities and job description for the Caseworker position at Oriana House, Inc.?

Essential functions of this job include, but are not limited to:

OPERATIONAL DUTIES

Intake

  • Reviews all available referral information and requirements, including previous ORION information, prior to initial meeting with the client.
  • Administers or utilizes a current quantitative assessment of clients’ risk and criminogenic needs, including: criminal history, education/employment/financial, family/social support, neighborhood problems, substance use, peer associations, and criminal attitude/behavior patterns.
  • Enters ORAS results into Gateway and ORION in an accurate and timely manner.
  • Identifies clients’ barriers to successful program completion. Responds to barriers such as: age, education level, medical, mental health, transportation, housing etc.
  • Introduces client to program utilizing the Role Clarification skill with emphasis on the client’s specific program.
  • Completes and/or reviews intake/release packets.
  • Completes/reviews PREA screening results.
  • Completes intake CCIS/OhioMHAS forms in required time frame.

During Placement

  • Assists clients with becoming more positive, productive, and prosocial members in the community.
  • Acts as an advocate for clients and holds clients accountable to program rules.
  • Administers assessment tools properly. Ensures updates are completed as needed.
  • Completes individual program plan (IPP) using the following criteria/standards:
  • Utilizes assessment results to develop an effective IPP.
  • Negotiates and executes a clear, mutual, flexible and realistic IPP based on risk, criminogenic needs, and referral source requirements. Addresses issues including, but not limited to: education/employment/financial, family/social support, neighborhood problems, substance use, peer associations, criminal attitude/behavior patterns, and program attendance.
  • Completes IPP within established time frames.
  • Negotiates goals and steps with assigned clients.
  • Refers clients to appropriate community resources and/or Agency program(s) based on the clients’ identified areas of need.
  • Monitors IPP compliance and evaluates overall progress as well as goal achievement with the client on a regular basis at a minimum of once a month.
  • Renegotiates IPP and weekly goals with clients and documents any changes. Ensures revised IPP is signed and dated by client and staff.
  • Ensures IPP goals and steps are “S.M.A.R.T.” and individualized.
  • Prepares and maintains a confidential, organized, accurate, and updated case file for each assigned client.
  • Reads logs, incident reports, and facility shift reports on a daily basis to monitor the activity of assigned clients on caseload.
  • Monitors/address clients’ compliance with program rules and progression through the program by utilizing the Behavior Management System. Completes Phase Progression and/or Behavior Assessment throughout client’s placement.
  • Selects, implements, and utilizes progressive prosocial rewards, intervention, and enforcement strategies that best fit the characteristics of the client and program in accordance with Agency and program objectives and policies and procedures.
  • Manages caseload in an effective manner. Manages time and organizes work demands appropriately. Meets deadlines established by the program management staff.
  • Meets with clients regularly and in accordance with program procedures.
  • Utilizes EPICS II (Effective Practices in a Correctional Setting II) appropriately based on client’s needs:
  • Identifies specific individualized targets for discussion.
  • Works with client to address targets through skill acquisition to reduce risk.
  • Practices skill acquisition through the use of role play and homework assignments.
  • Submits required audio recording as determined by Proficiency Level.
  • Tracks Dosage Hours provided in case management.
  • Utilizes program specific template to document case management meetings in ORION in an accurate and timely manner.
  • Conducts family/friend case review meetings as needed.
  • Gets involved in Family Orientation as needed.
  • Uses the Agency’s Oriana Resource Information and Operations Network (ORION):
  • Documents all client interactions and client information in ORION in an appropriate and timely manner. (e.g., behaviors, activities, concerns, and meetings)
  • Documents assessment results in an accurate and timely manner.
  • Develops IPPs and Community Plans.
  • Updates information in demographic/profile section.
  • Coordinates and monitors clients’ scheduled events.
  • Completes monthly client progress/release reports in accordance with program guidelines and forwards them to the appropriate referral source.
  • Completes admission forms for clients testing positive for alcohol and/or drugs. Logs positive UDS results. Logs denials.
  • Enters and closes reward/disciplinary information via action logs/reports.
  • Ensures client engages in a minimum of 40 hours of structured time via the use of the weekly trackers as required by specific program.
  • Monitors clients’ employment and verifies timely submission of paychecks and/or pay stubs in conjunction with employment staff.
  • Monitors and verifies collection and payment of client per diems, court costs, child support fines, restitution, etc.
  • Verifies and monitors that required community service hours are completed.
  • Prepares and maintains accurate records, documents, and outside correspondence according to Agency requirements.
  • Participates in team meetings as scheduled with program staff and supervisor. Discusses client issues and case reviews.
  • Is knowledgeable and utilizes community resources. Completes appropriate release of information forms as required for making a referral and/or releasing information.
  • Notifies referral sources and service providers of any positive drug/alcohol test results. Requests approval from program specific designee for Gas Chromatography-Mass Spectrometry (GCMS).
  • Facilitates programs as needed (e.g., TFAC, Motivation for Success, Client Orientation, Family Orientation, etc.).

Release

  • Makes referrals based on client’s ongoing needs and recommended targeted dosage hours as reflected in the Community Plan.
  • Ensures post-tests and/or exit evaluations are completed prior to client’s release.
  • Assists clients with making suitable housing arrangements.
  • Prepares clients for release from the program with approved and appropriate Community Plan.
  • Completes release CCIS/OhioMHAS forms in required time frame.
  • Completes all necessary release forms upon client’s release from the program.
  • Prepares final report per program guidelines and submits to referral source.
  • Completes file closing procedures in a timely manner and submits all closed files to supervisor for review and approval.

Caseworker 1 (CW 1)

  • Complies with case management job description
  • Completes IPP training
  • Completes ORAS training
  • Completes EPICS training
  • Completes Caseworker training checklist
  • Completes and maintains CPR/First Aid training
  • Completes timely submission of CCIS reports (95% for 3 consecutive months)
  • Attaches EPICS II skills to weekly IPP and CW Update meeting logs.
  • Achieves and maintains a rating of Proficient or above in EPICS II.
  • Maintains a minimum of 70% My Utilized Skills percentage for three consecutive months.
  • Uploads all EPICS II worksheets to ORION.
  • Attends Teachbacks per proficiency level for three consecutive months.

Qualifications: Bachelor’s degree/four (4) year degree in social services, human services, criminal justice, or behavioral science program from an accredited college or university. Minimum of one year experience working in human services, corrections, or community based services required. Work experience may be substituted for academic studies exchange one year of work experience in a related field for one year of academic education. Total worked experience needed in lieu of the combination of education and work experience is five (5) years. Must obtain and maintain required level of proficiency for the ORAS as certified by the Ohio Department of Rehabilitation and Corrections in partnership with the University of Cincinnati. Failure to do so means the employee is not qualified to perform the essential functions of this position. Must have strong organizational skills and be detail-oriented. Must possess excellent verbal and written communication skills. Must possess reliable transportation, a valid Ohio driver’s license, and a driving record that does not preclude the employee from being covered by Agency liability insurance. Must have the ability to work effectively with Agency employees, outside contacts, and a diverse client population.

Full Time Benefits Package includes:

  • Medical Insurance and Prescription Card
  • Paid Hospital Days
  • Eight Paid Holidays
  • Life Insurance
  • Dental Insurance
  • Vision Insurance
  • 10 Vacation Days per year
  • 10 Personal-Sick Days per year
  • Tuition Reimbursement
  • Long-term Disability Insurance
  • 403(b) Retirement Plan
  • Public Loan Forgiveness
  • Wellness Program and Incentives, including FitThumb Wellness App.

Oriana House Recruiters may reach out to applicants via text messaging.

Oriana House Inc., is an Equal Employment Opportunity Employer and a Drug-free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday
  • Weekends as needed

Education:

  • Bachelor's (Required)

Experience:

  • community corrections or human services: 1 year (Preferred)

License/Certification:

  • Driver's License (Preferred)

Work Location: In person

Salary : $20

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