Department Overview

The Healthcare Operations Specialist facilitates optimum usage of finite nursing personnel to support the daily operations of OHSU and Doernbecher Children's Hospitals. Must be able to use independent judgement to prioritize and strategize to make equitable decisions within tight time frames, and engage in continual problem solving to maintain safe patient to staff ratios within a rapidly changing hospital environment. This position performs staffing and timekeeping activities as well as other administrative duties on a variety of shifts, including weekends and holidays. Flexibility is required to covera ll shifts and on call as needed to accommodate vacations, ill calls and holiday coverage. This is a non-patient care area.

Function/Duties of Position

• Staffing realignment and support for 30 nursing units
• Timekeeping support for approximately 45oo employees
• On call responsibilities to support the department

Required Qualifications

• Five years of experience in a clinical or administrative support role in a complex medical environment; may consider five years of experience in a dynamic office environment with similar responsibilties, or three years of experience in either setting and a Bachelor's degree.
• Demonstrated ability to work in a high stress setting, to adapt to rapidly changing work environment, and to respond to multiple complex events simultaneously.
• Required excellent written and oral communication, database skills and ability to type 45 words per minute.
• Demonstrated ability to problem solve and use critical thinking skills under tight deadlines.
• Must be flexible, self motivated and accustomed to frequent interruptions, attentive to detail and comfortable with change.
• Proven ability to work in teams as well as independently.

Preferred Qualifications

Bachelor's degree

Proficiency in medical terminology

Proficiency in KRONOS and/or Oracle.

All are welcome

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu. As an organization devoted to the health and well-being of people in Oregon and beyond, OHSU requires its employees to be fully vaccinated against COVID-19.