Department Overview

OHSU is Oregon’s only public academic health center. We are a system of hospitals and clinics across Oregon and southwest Washington. We are an institution of higher learning, with schools of medicine, nursing, pharmacy, dentistry and public health – and with a network of campuses and partners throughout Oregon. We are a national research hub, with thousands of scientists developing lifesaving therapies and deeper understanding. We are a statewide economic engine and Portland’s largest employer. And as a public organization, we provide services for the most vulnerable Oregonians, and outreach to improve health in communities across the state.

The Certified Nursing Assistant (CNA) performs delegated clinical and administrative duties within the supervising physician’s scope of practice consistent with the CNA’s education, training, and competency. This includes escorting patients to the treatment area, taking and recording vital signs, cleaning chairs, and preparing private infusion rooms. In addition, the CNA assists in maintaining the practice environment in a clean, orderly condition. Functions as an integral member of the Department by contributing to new ideas for improving customer service and reducing costs. Provides high-quality customer service to both external and internal customers that meet or exceed the service standards of the healthcare industry. This duty includes prompt and professional communication efforts, face-to-face customer contact skills, flexible coverage of internal service needs, and the continuous application of process improvement methods and skills for office services.

Function/Duties of Position

Patient Care:

• Takes and records vital signs such as blood pressure, height, weight; provides patients with needs to make them comfortable such as blankets or drinks; assists nursing with tasks that fall within scope of responsibility; observes and reports changes in patient's conditions, assists with enrollment of patients with infusion pumps

Facility Maintenance:

• Stocks and orders supplies in designated areas; cleans chairs and rooms with disinfectant; takes inventory of supplies.

Miscellaneous:

• Obtain blood from hospital lab when needed; performs tasks as needed and appropriate for CNA.

Required Qualifications

Education:

• High School Diploma or GED

Registrations, Certifications and/or Licenses:

• Oregon CNA1 Certification at time of hire.
• BLS required at time of hire, issued by the American Heart Association (AHA) or Military Training Network branch of AHA.

Job Related Knowledge, Skills and Abilities (Competencies):

• Working knowledge of medical terminology
• Strong relationship building skills with patients, care plans, providers, clinic staff, management, OHSU, and community partners
• Exceptional customer service skills – both in person and on the telephone. 
• Exceptional interpersonal skills- able to resolve conflicts and problem solve between parties
• Demonstrates active listening skills and supportive, professional behavior.
• Demonstrated evidence of strong written and verbal communication skills
• Ability to manage multiple priorities, prioritize workload, meet deadlines and meet urgent patient, physician and system needs
• Ability to work accurately and without constant supervision.

Preferred Qualifications

Experience:

• At least 6 months working as a CNA directly in a medical office/clinical setting.

• At least 6 months experience working with an electronic medical record. EPIC preferred.

• Previous experience in an Oncology setting.

All are welcome

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.