About the Agency

Orchard is a full-service digital experience agency that seamlessly blends the ambition and intuition of digital natives with the acumen of proven brand and advertising experts. Grounded in data analytics, we lead our clients by employing robust digital experiences, marketing and measurement programs that drive business results. We exist to help our clients to go beyond themselves. To grow beyond. Everything we think and do is about creating measurable commercial impact. At Orchard, we are eternal students of human insight and our clients’ businesses. We are, in a phrase: outcome obsessed.

GREAT TALENT, FIRST & FOREMOST. Orchard’s team of talent is diverse in their backgrounds and expertise, and we’re always looking for awesome people. In short, we’re looking for people who live both personally and professionally by the maxim of “be interested and be interesting!”

SOCIAL MEDIA ASSOCIATE

A Social Media Associate at Orchard will be responsible for supporting the social media and content teams plus implementing and managing organic campaigns that align with client goals and KPIs. This position requires a basic knowledge of social media platforms and strategies and the role they play in multi-channel digital marketing campaigns. We are looking for a self-motivated individual who has a passion for learning about digital strategy and emerging trends within the industry.

RESPONSIBILITIES

•Manage organic social media posting and scheduling using both scheduling platforms (including but not limited toMeta Business Suite, Percolate, Later.com) and native social platform features

•Handle community management for a variety of brands; comfortable responding to and generating conversation and comments on brand posts; engaging natively with the brands’ audiences and other relevant accounts

•Manage social media platforms for a variety of clients, including but not limited to retail and commerce

•Understand platform best practices, trends, changes that affect day-to-day business (i.e., creative requirement changes, platform enhancements or optimizations, new features, etc.)

•Navigate social platforms to look for influencer/partnership opportunities

•Familiar with popular social media platforms and their native features (i.e.,Reels, stories, highlights, pinned content, Facebook groups, etc.)

REQUIREMENTS

•Basic-level experience and understanding of top social media platforms and their native features (Including, but not limited to Facebook, Instagram, Twitter, TikTok, Pinterest)

•Intermediate-level MS Office skills, particularly Excel, PowerPoint, and Word (alternatively, Google Sheets, Slides, and Docs)

•Social media management, marketing, or public relations education required

•Previous community management and/or social media experience is a plus

KEY TRAITS

•Efficiency and diligence in a fast-paced environment

•Highly organized, skilled at time management

•Comfortable managing multiple tasks across multiple brands

•A strong work ethic with the ability to take initiative

•Superior interpersonal skills with the ability to create a rapport with people across various departments

•Positive and service-oriented mindset

•Exceptional communication skills, both orally and in writing

•Strong attention to detail and excellent follow-through skills

•Self-motivated problem solver with a proactive and strategic mindset

•Flexible -can work evenings/weekends, as needed, and can adjust content quickly

•Interested and interesting

ORCHARD IS IN THE HEART OF CINCINNATI’S RENAISSANCE NEIGHBORHOOD –OTR.

Think you’d like it here? Send us your resume at info@growatorchard.com