160 Guest Service Representative Jobs in Nashville, TN
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Opus Communities LLC is Hiring a Guest Service Representative Near Nashville, TN
Guest Services Representative
***$200.00 Sign on Bonus
Opus Communities LLC in Nashville, TN is looking to hire a full-time Guest Service Representative. Do you have excellent communication and negotiation skills? Are you looking to advance your career with an established and respected property management company? If so, please read on!
This Guest Services earns a competitive wage of $15-16/hour. We provide terrific benefits, including health, dental, vision, 10 days of paid time off (PTO), and 8 paid holidays. If this sounds like the right opportunity for you, apply today!
ABOUT OPUS COMMUNITIES
We are a property management company that provides high-quality Service and Facilities for our Team and Guests. We offer a community environment with A-class amenities at affordable prices. Those we serve know they can count on us to provide exceptional services in a safe and comfortable space. Our team excels at being reliable, efficient, and fully equipped to meet and exceed expectations.
We not only take great pride in our work but value our professional and experienced personnel. We wouldn't be where we are today without our wonderful and committed crew. That is why we focus on creating a comfortable work atmosphere and providing opportunities for advancement!
A DAY IN THE LIFE OF A LEASING AGENT
As a Guest Service Representative, you are the face of our company for potential and current guests.
This position is responsible for operating the hotel's front desk systems for PBX, reservations, and check- in/check-out in accordance with Company standards for quality, cleanliness, guest satisfaction, and safety and security.
Work Objectives
- Process guest registrations, including the computation and collection of payment.
- Complete shift reports and process all financial transactions, including the verification and processing of credit card transactions in accordance with company policies and procedures
- Maintain room status inventory.
- Respond to guest inquiries regarding hotel services, reservations, attractions, directions, etc.
- Send and receive telephone calls and facsimiles; sort incoming mail and messages.
Guest Satisfaction
- Respond to guest needs, special requests, and complaints as needed.
- Process guest invocations of 100% satisfaction guarantee.
- Smile, acknowledge, and greet guests at front desk and other public areas.
Teamwork
- Be available to work a flexible schedule.
- Assist other employees in various assignments, to include assisting with breakfast, laundry, or housekeeping duties.
Safety and Security
- Perform work duties in accordance with Company safety and security policies and procedures, as well as in accordance with posted OSHA, HazCom, and Blood Borne Pathogen regulations.
- Must be able to stand for extended periods, often for a minimum of 2 hours at a time.
- Must be able to maneuver through all areas of the front office.
- Must be able to lift up to 20 pounds and carry up to 10 pounds.
- Must be able to bend, reach, kneel, twist, and grip items while working at assigned desk area.
- Must have the manual dexterity and coordination to operate office equipment, PC computers and photocopier.
- Must be able to adjust to changing priorities, and simultaneously complete multiple assignments despite interruptions.
ARE YOU READY TO JOIN OUR HOTEL TEAM?
If you feel that you would be right for this property management job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 37217
Job Summary
Full Time
09/02/2022
11/03/2022
The job skills required for Guest Service Representative include Guest Service, Housekeeping, Credit Card, Laundry, Teamwork, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Service Representative positions, which can be used as a reference in future career path planning. As a Guest Service Representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Representative. You can explore the career advancement for a Guest Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Representative job description and responsibilities
They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.
01/14/2022: Daytona Beach, FL
A guest service representative generally needs to have excellent communication skills.
01/24/2022: Newark, NJ
They work towards guests’ satisfaction by fulfilling their needs during their trip.
02/19/2022: Springfield, OH
Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.
12/09/2021: Long Beach, CA
Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.
02/22/2022: Lawrence, MA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Representative jobs
Celebrate Success and Learn to Deal With Failures.
02/09/2022: Orlando, FL
Learn the basics, then move on to bigger things.
12/21/2021: Sioux City, IA
Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.
03/03/2022: New Suffolk, NY
For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.
02/22/2022: Florence, AL
Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.
02/09/2022: Manchester, NH
Step 3: View the best colleges and universities for Guest Service Representative.
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