Job title: Product Manager

Department: Market Solutions

Reporting to: VP, Product Management

Location: Remote - US / Boston, MA

How you will make an impact...

This is a highly collaborative and cross-functional role. The Product team works extensively with customers, market-facing teams and technical teams to define practical ways to address market needs. Working with Product Oriented Teams (staffed by members of each department), the Product team helps assess and optimize each product’s performance on an ongoing basis. The Product team also takes the lead in developing and maintaining Opensignal's product documentation. 

The Product Manager role is a challenging and rewarding one. The Product department can have an outsized impact on the Company’s future. The ideal candidate will learn quickly, pay close attention to detail, and love solving complex problems using a combination of business acumen and soft skills.

Why are we hiring for this role? Opensignal has an expanding product portfolio, achieved through organic product development and through acquisition. Our success in delighting and retaining clients has allowed us to invest even more in our products. We need more product management help to maintain product quality, respond to change in market need, and plan the next generation of data analytics solutions. 

What you will be doing?

Reporting into our VP of Product, we are looking for a Product Manager to manage Opensignal's existing data products, as well as new product development. Working closely with customers and internal stakeholders.

Responsibilities for the Product team include:

• Product Roadmap
• Product Strategy
• Product Integration (related to M&A)
• Product Requirements
• Market Needs
• Competitive Analysis
• Opportunity & Business Case Analysis
• Product Quality Assessment & Optimization
• Product Development Support (e.g., project planning, input on data validation, rollout planning)
• Stakeholder Management (across Executive, client service, sales, and technical teams)
• Product Documentation (e.g., pitch slides, client materials, contract language, internal Wikis)
• Sales Training (on products, value proposition, etc.) 

Desired Skills & Abilities

• Extensive experience in product management, marketing,or professional services
• Demonstrated experience interacting with customers with stakeholder management in a client-facing or internal role
• Experience working cross-functionally to achieve business objectives
• Strong business writing skills and ability to create visually compelling slides
• Attention to detail, including command of technical product information 
• Telecom industry knowledge in sectors such as wireless, cable, broadband, mobile devices, and enterprise networking
• Experience with Big Data and data analysis, in a development or delivery role
• Basic data analytics skills (Excel, SQL)
• Demonstrated ability to thrive in fast-paced and unstructured environments

About Us

Opensignal is the leading global provider of independent insight and data into network experience and market performance. Our user-centric approach allows communication providers to constantly improve their network and maximise commercial performance. Leading analysts, investors and financial institutions place a high value on our independent analysis and we are regular contributors to their reports.

Real network experience is our focus and ultimately that’s what influences customer choice. Our mission is to advance connectivity for all and here at Opensignal, the team is leading the industry in enabling operators to link their network experience and market performance in a way that has never before been possible.

With offices in London, Boston and Victoria, British Columbia, we are truly global, with employees working across four continents and representing over 25 nationalities. We are an equal opportunity employer dedicated to building an inclusive and diverse workforce.

Benefits

We believe we are stronger when we not only celebrate our many differences, values, and voices but include them in everyday practice. Having a diverse and inclusive culture is essential, which is why we offer a flexible approach to work-life balance, operating in a remote-hybrid way. We’ll help you get set up with the essentials you need to work from home or the office. We also offer an attractive range of additional benefits , including:

• Competitive compensation packages and global company ownership benefits.
• Comprehensive group benefits package and company sponsored retirement savings plan (details depend on your country of work).
• Professional development opportunities: education reimbursement, facilitator-led training, workshops, knowledge bites (internal learning talks) and more!
• Generous holiday allowance, sick leave, parental leave, flexible working culture and the opportunity to work from abroad.
• Charity matching, paid time off for community volunteering, mentorship, and DE&I program/committees.
• Regular virtual and in-person events and socials.
• We’ll support you to set up an effective home office environment.