Opal Key Resort & Marina is currently hiring Guest Service Agents.

Opal Properties is one of Key West's premier hospitality employers, with 4 unique hotels: Opal Key West Resort, Sunset Key Cottages, The Laureate and The Capitana.

This position will check-in/check-out hotel guests in a timely and professional manner; and process all payments according to established procedures.

Job Responsibilities:

• Greet guests in a friendly manner and follow check in/out procedures
• Take payments and post accurately to guest accounts
• Follow set polices regarding cash handling
• Communicate with other departments in a friendly and professional manner
• Be aware of local attractions and restaurants and make recommendations to guests
• Handle incoming telephone calls and other guest communication in a professional manner
• Accurately communicate with other shifts regarding issues arising from day to day operations
• Other duties as required

Requirements:

• Excellent written/verbal communication skills
• Must be detail-oriented and a team player
• Be punctual and reliable
• Ability to work well under pressure
• Experience using Microsoft Office and general computer operations
• Prior experience with OPERA preferred

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Key West, FL: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person