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Senior Salesforce Administrator (Service/Sales Cloud)
OneTrust Atlanta, GA
Full Time | IT Outsourcing & Consulting 7 Months Ago
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OneTrust is Hiring a Senior Salesforce Administrator (Service/Sales Cloud) Near Atlanta, GA

STRENGTH IN TRUST

Our goal at OneTrust is to bring the power of trust to companies all over the world. Using cutting-edge technology and a real-world approach to ethics, compliance, privacy, security, and third-party risk, we’ve created a no-nonsense platform to help supercharge the global push for trust.

The Challenge

Due to rapid growth OneTrust is seeking a Senior Salesforce Administrator. The ideal candidate possesses hands-on SFDC Enterprise or Performance Edition administration and configuration skills, the willingness to coordinate with stakeholders, and experience with complex automation. He/she must possess a service-oriented demeanor and a passion for working with Salesforce technology. 

Your Mission

  • Handle core Salesforce administration including custom objects, new page layouts, custom fields, formula fields, validations, workflows rules, email templates, Process Builder, Flows, Lightning Pages, Custom Metadata Types, Custom Settings, Managed Packages.
  • Ownership of quote-to-cash processes in Sales Cloud and Salesforce CPQ, from Opportunity generation to Closed Won, and the quoting process in between
  • Understand the goals of stakeholders in Sales teams and scope, prioritise and configure Salesforce processes to progress them.
  • Evaluate the scalability of proposed configuration changes
  • Support advanced Salesforce requests and escalated administrative needs of users.
  • Oversee data quality of the system and set the testing criteria for releases
  • Keep up to date with Salesforce releases, features and best practices. Make recommendations to management regarding implementation as appropriate
  • 24/7 ownership and resolution of Salesforce system issues and outages.

Required Qualifications

  • Minimum 4 years of experience being a SFDC Administrator.
  • Certifications
    • Administrator Certification
    • Platform App Builder
  • Minimum 3 years experience configuring Salesforce CPQ and Advanced Approvals
  • Able to work independently to solve problems and attracted to a fast, uncertain environment where adaptability is essential to success.
  • Able to effectively communicate with stakeholders and maintain good working relationships with them
  • Able to help translate customer requirements into SFDC configuration
  • Proficient in Salesforce Flows
  • Proficient in Salesforce Process Builders
  • Proficient in writing Salesforce Validation Rules & Formulas
  • Ability to build change sets and deploy new configuration without errors in Production
  • Ability to quickly resolve user error inquiries on own

Preferred Qualifications

  • Education - Bachelor’s degree required
  • Certifications
    • Advanced Administrator
    • Salesforce CPQ
    • Sales Cloud Consultant
    • Service Cloud Consultant
  • Past background in customer service, sales, support, or account management
  • Experience working at a startup
  • Experience working with executives/C-suite

Benefits 

As an employee at OneTrust, you will be a part of the OneTeam. That means equity, bonuses, unlimited PTO, and 100% paid medical benefits (and that’s just the beginning!).

Our employee rewards philosophy spans mental, physical, and emotional well-being because we want our people to succeed both in and out of the office. Some benefits differ depending on region, but here’s what you can expect from our OneTeam Total Rewards Program: 

  • Competitive Compensation: We offer top pay for top talent with competitive total packages including equity for all, performance bonuses, and retirement savings with match. We’re also committed to fair and equitable pay practices. 
  • Workstyle Flexibility: At home or in the office, we trust you to get the job done. Our people have the option to work in the office, fully remote, or a hybrid based on their role. Explore a new country with our short- and long-term global mobility program, and go green with commuter program discounts, and in-office perks (free food, drinks, and happy hours, anybody?). 
  • Career Development: You’re not just joining any company; you’re joining the #1 fastest growing company on the 2020 Inc. 500 and the category-defining software platform for trust. You can become an expert and earn industry certifications with training and exams paid for by us and access to our learning & development program and guest speaker series. 
  • Employee Recognition: We celebrate our accomplishments the best way we know how – together. Our people are invited to attend employee appreciation social events (including our awesome annual holiday party), participate in ticket giveaways for local city events based on your home office location, and celebrate one another through our #CheersforPeers channel. 
  • Focus on Wellbeing: Take the vacation or volunteer - we have unlimited PTO globally. You’ll also have access to ClassPass memberships, generous company holidays and your birthday off, paid sick days, Employee Resource Groups (or, as we call them, Employee Trust Groups), and other ways to get connected or support company diversity, equity, and inclusion goals.
  • Health Benefits: No package is complete without great health benefits. This role may receive company-paid employee healthcare premiums, parental leave, and access to mental health benefits and employee assistance programs. Specific benefits differ by location, so please check with your recruiter to specify what this role will receive. 

Our Commitment to You

When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

POST DATE

09/14/2022

EXPIRATION DATE

11/23/2022

WEBSITE

onetrust.com

HEADQUARTERS

ATLANTA, GA

SIZE

1,000 - 3,000

FOUNDED

2016

CEO

KABIR BARDAY

REVENUE

$50M - $200M

INDUSTRY

IT Outsourcing & Consulting

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