Account Executive

2.22.24

Function: Sales

Reports to: Director, Sales

Position Summary:

The Account Executive is responsible for owning, managing, and driving the full sales cycle from the first contact through closing new sales. This position will target local governments and City Clerks to grow our cloud-based meeting management software solution. You will serve as a trusted advisor, to drive growth and ensure client satisfaction.

 Key Responsibilities:

• Identify and qualify high-value sales opportunities through cold-call prospecting, networking, trade shows, and lead follow up. Convert all leads into opportunities.
• Manage prospects full cycle from lead to close within the local government and municipality space.
• Present our technology to prospective clients in person or remotely by whatever means is necessary. This may include in-person demonstrations, phone calls or Zoom presentations.
• Actively own and maintain a sales pipeline while using a consultive selling methodology to leverage the strengths of eScribe to accelerate decision making by Economic Buyers.
• Remain in frequent contact with customers to understand their needs and ensure a long-term stable customer base.
• Use eScribe systems to organize, track and maintain both prospect and customer records. Diligently log all activity and maintain clean data hygiene and accurate forecasting across all opportunities.
• Work with Customer Success to ensure that new customers have a smooth onboarding process and become long-term partners of eScribe.
• Engage with the Product and Marketing teams to validate product strategy and serve as a thought partner based on your discovery in customer conversations.

Skills and Experience Needed:

• Bachelor’s degree
• 4-6 years of success and quota attainment in software sales or software lead generation. Strong business acumen and experience driving deals forward.
• Strong understanding of local government processes and familiarity with City Clerk functions.
• Demonstrated resiliency and personal drive to succeed.
• Excellent oral and written communication skills, ability to present effectively.
• Previous experience of selling to local governments is a plus.
• Proficient with MS Office product suites. Skilled in conducting presentations online or in person.
• Experience using Salesforce.com, is a plus, but not required.
• Familiarity with formal sales methodologies is a plus.

Competencies:

Accountability Dealing w/Ambiguity

Adaptability Decision Making

Business Acumen Driving for Results

Business Acumen Initiating Action

Coaching and Developing Others Technical/Professional Knowledge/Skill

Collaboration

Creating an Inclusive Environment

Customer Focus