153 Customer Care Representative Jobs in Austin, TX
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OmniForce Solutions is Hiring a Customer Care Representative Near Austin, TX
- Handle inbound calls from customers
- Assists customers with sales, payments and service calls
- Take incoming calls, make outbound calls, process credit cards, offer service plans and schedule appointments
- Maintain customer information in the company’s computer system
- Ensure good customer relations are maintained, customer complaints are resolved fairly and effectively
- Follow safety policies and procedures
- Be at least 18 years old
- Have prior customer service experience
- High school diploma or GED
- Customer service mindset, positive attitude and a team player
- Ability to build positive relationships with customers, both internal and external
- Able to communicate via a phone
- Adhere to strict safety, quality, and organizational standards
- Computer competency and able to use Microsoft office products
- Communicate and read in English
- Safety Culture. Our client is committed to safety and it’s the #1 company value. Everyone is trained to work safely so they can go home to their families each day the same way they showed up to work.
- Paid training. As a CSR, you do not need to have much experience. If you have a customer service mindset, computer literate and are willing to learn, the client will train you.
- Supportive Team and Management. You’ll be part of a local team as well as part of a much larger team of 1,300 awesome people.
Job Summary
Full Time
10/06/2022
11/16/2022
omniforcesolutions.com
Houston, TX
<25
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The following is the career advancement route for Customer Care Representative positions, which can be used as a reference in future career path planning. As a Customer Care Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Care Representative. You can explore the career advancement for a Customer Care Representative below and select your interested title to get hiring information.
If you are interested in becoming a Customer Care Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Care Representative job description and responsibilities
They help customers with their queries and complaints.
01/08/2022: Anchorage, AK
Customer care representatives are the front-line of support for clients and customers and they help to ascertain that customers are satisfied with services, products, and features.
02/16/2022: Ventura, CA
That means that many traditional tasks handled by customer care representatives, such as submitting forms and changing appointments are being automated and controlled by cloud-based patient portals to add convenience to the patient experience.
01/03/2022: Cleveland, OH
Resolves customer questions and problems regarding accounts, payments, products, and services.
03/11/2022: San Antonio, TX
A customer care representative has the primary role of providing exemplary customer service to the clients of the organization.
01/21/2022: Ann Arbor, MI
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Care Representative jobs
Some employers/recruiters usually require candidates for the customer care representative job to have acquired several years of professional and/or proven work experience as a customer care representative or support before they are hired.
02/01/2022: Pittsburgh, PA
Workers must be patient and polite, especially when dealing with difficult or angry customers.
02/04/2022: Binghamton, NY
Learn the basics, then move on to bigger things.
01/01/2022: Lubbock, TX
Customer care representatives need education, on-the-job training, and several soft skills and experience to succeed.
03/13/2022: Modesto, CA
Step 3: View the best colleges and universities for Customer Care Representative.
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