1 Credit Representative Job in Houston, TX
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OmniForce Solutions is Hiring a Credit Representative Near Houston, TX
Our client is seeking a Credit Representative to manage receivables through risk assessments for credit policy exceptions, monitor status and coordinate activities supporting company's customer credit and collections policies for residential and small commercial accounts.About the ClientWith a diverse set of products and services, including clean energy initiatives, our Fortune 200 client is one of the nation's leaders in the retail energy sector. Take your career to the next level by working on a dynamic and innovative team at a forward-thinking and growing company!Role Specific Duties/Responsibilities:
- Apply the company's credit and collection policies, practices and procedures to the credit requirements of designated customer accounts.
- Review files, reports and credit bureau documents and financial statements of customers to ensure they meet deposit requirements.
- Extend credit to customers in accordance with established policy and terms.
- Analyze customer’s financial situations and determine whether to extend credit beyond established policy criteria.
- Analyze credit risk for aggregated portfolios of customers as well as individual accounts.
- Carry out the established program for the follow up and collection of accounts receivable.
- Communicate requests with management for special applications for credit that are outside of standard policies and procedures.
- Investigate and prepare findings to complaints from customers for development of response to Public Utility Commission, consumer advocates, media and management.
- Evaluate customer eligibility (i.e. low income status) for PUC mandated activities and programs.
- Process development and implementation of credit policies/procedures.
- Proficient mathematical/analytical skills.
- Ability to communicate clearly with customers using a telephone instrument or in person while maintaining composure and control.
- Must be able to work independently and multi-task.
- Ability to read and understand contractual documents and prepare company correspondence.
- Analyze customer accounts, spreadsheets, and databases to resolve customer issues.
- Must be detail oriented with a focus on accuracy and completeness.
- Must be able to communicate effectively in oral and written form.
- Flexible to adapt effectively to new and changing responsibilities and situations
- Proficient in MS Office applications, including Word, Excel, and other related applications.
- Positions available for English-only and English/Spanish speaking representatives a plus.
- Skip tracing experience a plus
- Must have remote high speed internet access
- Normal office environment (Remote and Hybrid)
- Shift Hours: 8am-5pm Monday-Friday
- Overtime required when necessary
- Work may involve dealing with people in an unpleasant or strained situation
- Occasional Travel
Job Summary
Full Time
10/04/2022
11/16/2022
omniforcesolutions.com
Houston, TX
<25
Related Companies
The job skills required for Credit Representative include Communicates Effectively, Products and Services, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Credit Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Credit Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Credit Representative positions, which can be used as a reference in future career path planning. As a Credit Representative, it can be promoted into senior positions as a Collections Specialist - Healthcare that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Credit Representative. You can explore the career advancement for a Credit Representative below and select your interested title to get hiring information.
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