Location

Parker House Hotel

As you pass through the sculpted bronze doors of this luxury Boston hotel, you will be enveloped by the timeless beauty that has made the Omni Parker House a landmark since 1855. Experience the perfect blend of modern amenities and historic charm at America's oldest continuously-operating hotel.Located on the Freedom Trail, guests enjoy grand views of historic downtown Boston, distinguished décor and thoughtful amenities that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial District, shopping and more. Just 2.5 miles (10-15 minutes) from Logan International Airport. Come join us and our family and create your own history as an employee of this historic property.

Job Description

To ensure that the hotel guest, associates, and hotel property are maintained in a safe and secure environment

Responsibilities

Essential Functions:

• Performs Security rounds of the hotel as follows:

• Visits all locations requiring special attention as frequently as required.

• Responds immediately to those emergency incidents and Loss Prevention requests to which they are assigned.

• Ensures maximum guest, associates, and hotel safety and security at all times.

• Is courteous, tactful, and helpful, but firm in enforcing hotel policies and procedures.

• Reports in writing on all activities during each shift before leaving the hotel, with oral reports and emergency notifications delivered as directed by the established Security procedures.

• Performs duties as assigned by the Director/Supervisor, Loss Prevention and responds to directions from any Executive Committee member or Assistant Manager.

• Creates and maintains the highest standards of Loss Prevention at all times, begin professional in attitude, appearance, and application.

• Checks associates leaving and entering the hotel at the beginning and end of shift, or at any time when an associate leaves the hotel. Collects all package passes and inspects parcels taken from the hotel.

• Monitors the Security of the receiving dock.

• Confiscates all unauthorized parcels etc., and notifies the Director of Security and the appropriate department head.

• Checks all I.D's of the hotel staff and provides information and direction upon proper identification of all job applicants, salesmen, etc. Notifies the department head involved for permission for non-staff personnel to enter the premises.

• Does not leave assigned station unless properly relieved as specified by the Director/Supervisor, Loss Prevention. Performs all necessary clerical requirements of the Loss Prevention Department under the supervision of the Director/Supervisor, Loss Prevention. This includes filing, processing work orders, ordering supplies, maintaining necessary schedules, and posting bulletin board information.

• Protects hotel from admission of undesirables and others not conducting legitimate business within the premises.

Hotel Specific Essential Functions:

• Key Watch
• Saflok
• Lost & Found

Tools and Equipment:

• Telephone, pen/pencil, photo-copying machine, computer and printer

file folders, filing cabinet, facsimile machine

• Lift jack dolly, hand truck, camera, first aid equipment

Working Environment:

• Interior of hotel, in all areas with exposure to extreme temperatures.

• Exterior of hotel with exposure to weather conditions.

Exposure to various hazardous chemicals.