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Sales Administrative Assistant
Omni Hotels & Resorts Los Angeles, CA
$92k-122k (estimate)
Other | Accommodations 7 Months Ago
Save

Omni Hotels & Resorts is Hiring a Sales Administrative Assistant Near Los Angeles, CA

Location

Los Angeles Hotel

From sunny beaches to world-class entertainment, the city of Los Angeles is a great place to live, work and play. The four-diamond Omni Los Angeles Hotel is located in downtown’s cultural district. The hotel is adjacent to the Walt Disney Concert Hall, Dorothy Chandler Pavilion, MOCA and numerous other entertainment destinations.

Currently ranked #1 by Trip Advisor for Best Downtown Hotels in Los Angeles, the Omni Los Angeles strives to provide the highest quality product and customer service to each and every guest. Omni Hotels & Resorts believes in The Power of One, the practice of empowering every associate to do their best to ensure our guests feel comfortable and appreciated. This philosophy is the reason why the Omni Los Angeles has been so successful in customer satisfaction throughout the years. It is our mission to inspire and reward our associates, and we are committed to being the employer of choice in the hospitality industry. If you are a friendly, motivated individual, with a passion to serve others, the Omni Los Angeles Hotel may be your perfect match.

Job Description

To provide clerical and administrative support to sales managers including typing, computer related activities, filing, tracing, answering telephone, booking individual reservations and client contact.

Responsibilities

ESSENTIAL JOB FUNCTIONS:

1) Maintain knowledge of all hotel services/features and hours of operation.

2) Maintain complete knowledge and comply with all hotel and departmental policies and procedures.

3) Maintain complete knowledge in the use of all office equipment, computer and manual systems.

4) Access all functions of computer according to specifications.

5) Set up workstation with necessary supplies and resource materials; maintain cleanliness throughout shift.

6) Record messages legibly and completely.

7) Greet all individuals arriving to offices courteously and assist with their needs.

8) Arrange meeting room requirements and site inspection rooms as requested.

9) Establish and maintain filing procedures.

10) Retrieve and distribute departmental mail.

11) Process requests for overnight mail and other delivery/messenger services.

12) Prepare and send faxes as required, receive and distribute faxes to appropriate personnel.

13) Make photocopies and scan documents and process as specified.

14) Type correspondence, memos and reports as assigned according to hotel standards.

15) Heavy email correspondence to clients and internal departments. 

16) Attend designated meetings, take minutes, transcribe and distribute.

17) Document all guest requests/complaints and communicate such to respective personnel for proper handling. Follow up on guest satisfaction.

18) Promote positive relations with guests and employees.

19) Prepare requests for room reservations and distribute according to hotel procedures.

20) Complete and distribute amenity request forms; follow up on any changes.

21) Ensure that all managers receive messages and packages in a timely manner.

Qualifications

Essential Qualifications:

1) High school graduate.2) Excellentcommunication skills including oral and written presentations in English.3) Knowledge of computers and software programs including Microsoft Office Outlook, Word, Excel, PowerPoint.4) Ability to type 50wpm.5) 1 year of administration experience.

6) Excellent time management skills and the ability to prioritize work.

7) Attention to detail and problem solving skills.

8) Strong organizational skills with the ability to multi-task.

Desirable Qualifications:

1) College graduate.

2) Ability to communicate in second language.

3) Knowledge of reservations and property management systems Epitome and Opera (ORS).

4) Knowledge of Sales and Catering Management system Delphi

5) Previous training in guest relations.

6) Strong understanding and expertise in the sales process

Skills:

1) Ability to promote positive relationships via telephone.

2) Ability to identify callers needs and provide direction.

3) Ability to remain calm in pressure situations.

4) Ability to communicate issues and concerns at all levels of the organization

5) Strong interpersonal skills and the ability to work in a team oriented environment and work cohesively with other departments.

6) Ability to manage multiple priorities and reprioritize when necessary

7) Ability to maximize capabilities of software.

8) Ability to input and access data in computer.

9) Ability to type 50 wpm accurately.

10) Ability to focus attention on details, be well organized and follow up.

11) Ability to remain in stationary position for extended periods of time with limited movement.

Pay: $26.78/hour The pay scale provided is a range that Omni Hotels & Resorts reasonably expects to pay. Actual compensation offered may fluctuate based on a candidate’s qualifications and/or experience

Omni Hotels & Resorts is an equal opportunity employer. We will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance initiative for hiring. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Job Summary

JOB TYPE

Other

INDUSTRY

Accommodations

SALARY

$92k-122k (estimate)

POST DATE

08/12/2022

EXPIRATION DATE

01/05/2025

WEBSITE

omnihotels.com

HEADQUARTERS

DALLAS, TX

SIZE

7,500 - 15,000

FOUNDED

1996

CEO

ROBERT B ROWLING

REVENUE

$200M - $500M

INDUSTRY

Accommodations

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The following is the career advancement route for Sales Administrative Assistant positions, which can be used as a reference in future career path planning. As a Sales Administrative Assistant, it can be promoted into senior positions as a Sales Manager - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Sales Administrative Assistant. You can explore the career advancement for a Sales Administrative Assistant below and select your interested title to get hiring information.

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If you are interested in becoming a Sales Administrative Assistant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales Administrative Assistant for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Sales Administrative Assistant job description and responsibilities

Sales administrative assistants compile and update physical or digital files on clients, leads, expenses, and sales.

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Whether management calls a meeting for all sales reps or arrangements for a trade show need to be made, the sales administrative assistant gathers the appropriate people and attends to the details.

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Sales Administrative Assistants execute sales strategies under the guidance of sales administrator.

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They perform accurate and timely data entry and validation to support sales operations.

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Sales Administrative Assistants render clerical support to the Sales department and Sales Administrators.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Sales Administrative Assistant jobs

Educational requirements vary by employer, though any aspiring sales administrative assistant should hold at least a high school diploma.

02/11/2022: Bellingham, WA

Employers may look for applicants who have completed an accredited 4-year degree program in either business studies or a field related to the company's industry

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You should gain a full understanding of the skills and job requirements for an administrative assistant with these must see pages.

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Some places seek candidates who have taken courses at community or vocational colleges, especially ones trained in office skills.

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A sales administrative assistant may also take the International Association of Administrative Professionals' exam to become a Certified Administrative Professional (CAP).

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Step 3: View the best colleges and universities for Sales Administrative Assistant.

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