Location

Riverfront Hotel

Omni Hotels and Resorts creates genuine,authentic guest experiences at over 50 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America. Omni Hotels is known for its exemplary culture,authenticity to the markets in which we operate,innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.

Job Description

The role of the Housekeeping Supervisor is to ensure that the cleaning and servicing of guestrooms, public areas, back of house and landings meet Omni four star/four diamond standards. The candidate will inspect the cleaning and servicing of all rooms as well as log any repairs or discrepancies of guest rooms. The candidate will also ensure that all guest room attendants have appropriate linens and supplies. The candidate will also assist in cleaning rooms when necessary to our four diamond standards.

Responsibilities

• Assign special projects as directed by the Director of Housekeeping.
• Report any needed repairs or discrepancies of guest rooms.
• Ensure that all Guest Room Attendants have appropriate supplies and linens.
• Assist in the cleaning of guest rooms when necessary.
• Assist in processing AM and PM room status reports.
• Ensure that the Guest Room Attendant’s linen cart is neat and well organized.
• Ensure that linen closets on guest room floors are completely stocked.
• Maintain supply cage stock, neat and clean at all times.
• Must have all guest rooms punched in via the phone after completion.
• Ensure VIP rooms are inspected ASAP.
• Ensure check out/vacated rooms are a priority.
• Knowledge of hotel, facilities and events.
• To ensure hotel, guest and associates are maintained in a safe and secure environment.
• Inspect the cleaning and servicing of guestrooms and public areas.

Qualifications

• Must have at least 1 year of prior supervisory/Coordinating experience in Housekeeping.

• Ability to maintain 4-Diamond level cleanliness standards.

• Ability to work with management on special projects.

• Strong attention to detail with a sense of urgency as required.

• Property Management System such as OPERA experience is a plus!
• Bilingual is a plus!

• Must be able to lift a minimum of 50 lbs.

• Must be able to push or pull a minimum of 75 lbs.

• Must be able to communicate via radio and phone as needed.

• Ability to work all shifts with open availability, including weekends and holidays.