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Front Office Supervisor

Bedford, PA | Other
9 Days Ago

Job Description

Location

Bedford Springs Resort

 

 

Join our award-winning team of associates at the luxurious and exquisite Omni Bedford Springs Resort. More than just a sought-after destination for travelers worldwide, the Bedford Springs Resort flawlessly combines a rich history and historic charm with all of the modern conveniences one would expect from a four-diamond hotel property. After undergoing a $120 million restoration in 2007, the Omni Bedford Springs Resort offers unparalleled service and amenities to thousands of travelers each year. Our Omni Bedford Springs associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Bedford Springs Resort may be your perfect match.

Job Description

The main purpose of the Senior Front Desk Agent is the correct and appropriate checking in and checking out of guests and providing services to these guest in a courteous and professional manner.  The Senior Front Desk Agent also needs to be familiar with the A.M. and P.M. checklist.

Responsibilities

  • To be thoroughly acquainted with all check-in policies and procedures.

 

  • To be thoroughly acquainted with all check-out policies and procedures.

 

  • To be familiar with guest scenarios.

 

  • To be familiar with all technical equipment related to the Front Desk.

 

  • To be familiar with all hotel facilities.

 

  • To be familiar with general organization set-up.

 

  • To be familiar with the inter-relationship between the different departments.

 

  • Must be able to train new associates.

 

  • Must be familiar with shift checklist and be able to run the desk in absence of the assistant manager.

Company Overview

  • Website thehomestead.com
  • Headquarters HOT SPRINGS, VA
  • Size 3,000 - 7,500
  • Founded 2013
  • Type
  • CEO WAYNE KEARNEY
  • Revenue $1B - $3B
  • Industry Hospitality & Leisure
  • About omni hotels & resorts
  • Omni owns and operates a chain of hotels and resorts that offers accommodations, restaurants, wedding and event management services.

Skills for Front Office Supervisor

The job skills required for Front Office Supervisor include Mentoring etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Supervisor. Select any job title you are interested in and start to search job requirements.

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How to Become a Front Office Supervisor

If you are interested in becoming a Front Office Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Supervisor for your reference.

Step 1 Understand the job description and responsibilities of a Front Office Supervisor

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Step 2 Knowing the best tips for becoming a Front Office Supervisor can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Step 3 View the best colleges and universities for Front Office Supervisor

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