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Charlotte Hotel
The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlottes financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district.
Omni Charlottes associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match.
Job Description:Front Office Agents are responsible for providing a four-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guests stay. Front Office Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area, and offering our full range of upscale hotel amenities and services to them. Front Office Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Bell-Door, Engineering, Housekeeping and Ideal Services teams.
Responsibilities:Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Full Time
$27k-36k (estimate)
04/15/2024
04/28/2024
omnihotels.com
DALLAS, TX
7,500 - 15,000
1996
ROBERT B ROWLING
$200M - $500M
Accommodations
The following is the career advancement route for Front Office Agent positions, which can be used as a reference in future career path planning. As a Front Office Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Agent. You can explore the career advancement for a Front Office Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Office Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Office Agent job description and responsibilities
The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift.
03/20/2022: Greenville, MS
Handling and distributing guest mail and messages are customarily the responsibility of the front desk agent.
04/26/2022: San Francisco, CA
They provide information about the hotel, available rooms, rates and amenities.
02/25/2022: New Haven, CT
A Front Desk Agent provides an epic level of service for Hotel's guests and owners.
04/01/2022: Springfield, OR
Respond to clients’ complaints in a timely and professional manner.
04/27/2022: Albany, GA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Office Agent jobs
A great front desk agent should be smiling 100% of the time.
05/04/2022: Lorain, OH
Maintain and update knowledge on all resort facilities, packages and special events within premises.
03/28/2022: Baltimore, MD
Assisting guests with disabilities.
04/24/2022: Dothan, AL
Operate switchboard and assisting with inquiries.
04/05/2022: Saint Louis, MO
The optimal front desk person must also be an excellent multitasker.
04/28/2022: New London, CT
Step 3: View the best colleges and universities for Front Office Agent.