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Omni Hotels & Resorts
Frisco, TX | Other
7 Months Ago
Hyatt Regency Frisco - Dallas
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Director of Revenue Management
Other | Accommodations 7 Months Ago
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Omni Hotels & Resorts is Hiring a Director of Revenue Management Near Frisco, TX

Overview

THE MODERN HOME OF AMERICAN GOLF

Located 30 miles north of downtown Dallas, Omni PGA Frisco Resort is the largest resort currently in development in the country. Opening spring 2023, the resort will feature 500 guest rooms and suites, 10 four-bedroom ranch houses, three pools, including an adults-only rooftop infinity pool, a destination spa, Lounge by Top Golf, and over 127,000-square feet of indoor and outdoor meeting and event space. An expansive retail and entertainment district will feature dining, shopping and an outdoor stage set to be activated for concerts and outdoor programming. The Resort will become a leading destination for golf providing an unparalleled experience for those who are advanced players, new to the game, and everything in between. The resort will offer 46 holes of golf designed by Beau Welling and Gil Hanse, including two 18-hole championship golf courses, a lighted 10-hole short course, and a lighted two-acre putting green. 

Job Description

Omni Frisco PGA Resort is seeking a highly skilled and experienced Director of Revenue Management to join the pre-opening team of this brand new upscale resort in Frisco, TX. This role will strategically coordinate the revenue management processes and procedures for resort’s guest room, F&B, meeting space, and ancillary departments’ revenues (Total Hotel Revenue Management). This is accomplished by managing and maintaining group and transient inventory controls, developing, monitoring, and adjusting sales and pricing strategies for all revenue areas, analyzing demand factors, forecasting, and budgeting, competitive analysis, and maintaining distribution channel data integrity.

This is an exciting opportunity to join our founding team as the Omni Frisco PGA Resort prepares for its inaugeral opening in Spring 2023!

Responsibilities

  • Lead a consistent and robust revenue management program consistent with upscale, full-service hotels and resorts
  • Provide strategic leadership to the Rooms, Hotel Sales & Marketing, Food & Beverage, and Other Departments, contributing to superior revenue growth and overall profitability of the hotel
  • Support the General Manager, Rooms, Hotel Sales & Marketing, Food & Beverage, and Other Departments by providing pertinent information and tools to enhance the property’s sales and marketing efforts and decision-making processes
  • Identify, communicate, and execute opportunities to increase incremental revenue based on historical demand, regional, seasonal, and competitive influences and market, group performance, price sensitivity by market segment, demand, and reservation costs across multiple sales channels
  • This position, with assistance from the Director of Sales & Marketing, will provide short-term and long-term rooms revenue projections, including weekly, monthly, quarterly, and full-year projections
  • Effectively incorporate Omni Hotels & Resorts revenue management philosophy in all aspects of sales, marketing, and operations, including training and information sessions on behalf of all revenue generating positions
  • Conduct weekly revenue management meetings and as chair give synopsis of past strategies versus results. Lead the discussion on current/future issues. Stimulate discussions and analysis to determine effectiveness of selling, pricing and distribution strategies and determine the appropriate mix of business that will allow hotel to maximize both RevPAR and Market Share through appropriate mix management
  • Superior knowledge of CRS, RMS, and PMS systems to manage and maintain group and transient inventory and pricing controls for designated hotels (including as needed on weekends)
  • Responsible for the monitoring/maintenance of software programs including interfaces that support the management of room revenue
  • Support the company in technical transitions aimed at supporting the management of room revenue as they occur
  • Work with Convention Services and Reservations as needed to ensure effective and efficient management of group inventory daily – provide direction when needed on cutoff date extensions and additions to inventory
  • Attend each hotel’s weekly group-pick-up meetings to ensure group inventory management is in place. Lead meetings when needed
  • Coordinate and implement updates for Transient Protected in Sales System for the 1 – 5-year window
  • Utilize Omni’s Space Demand system to analyze trends and provide insight for meeting space pricing and revenue optimization
  • Lead development of key budgetary and forecast goals and objectives for Transient market segments with input on Group market segments. Develop budget to actual feedback and comparisons and report monthly achievements
  • Prepare 30-60-90 Day Transient Revenue Forecast monthly for presentation. Develop, monitor, and maintain all short term and long-term forecasts as outlined by company standards with forecasting to be demand-based to coincide with pricing strategy
  • Research, identify and develop revenue management opportunities, techniques and practices that contribute to superior RevPAR growth and market share increase
  • Explore market mix variations that would stimulate revenues
  • Analyze trends by market segment based on day of week, booking window and season to better develop pricing strategies
  • Transform theoretical knowledge gained from analysis into the business cycle, booking cycle and long-term strategic planning
  • Understand current Demand Generation climate and provide recommendations
  • Review all daily, weekly, and monthly booking pace reports for analysis on pace to recommend strategy changes
  • Monitor LOS and hurdle strategies recommended by RMS for market segments to maximize revenue contribution
  • Review each property’s annual pricing configuration, provide recommendations, and implement
  • Review hotel’s as well as competitions’ rate shops for multiple GDS, OTA and meta channels to ensure proper positioning of each hotel and assess competitive environment, along with maintaining parity
  • Review Demand calendars, convention calendars and city event calendars to keep abreast of all demand generators. Ensure each property contact utilizes all necessary demand information when planning strategies
  • Oversee development of pricing strategies for all local negotiated business, as well as global/GDS accounts based on market analysis in Agency360
  • Analyze marketplace reports such as STR & Demand 360, Agency 360 and other available applications and present the revenue opportunities in the analysis
  • Research and evaluation of secondary Distribution channels to identify strategic partnerships and affiliations to maximize distribution for the hotels or organization
  • Demonstrate understanding of channel management and optimization through pricing and inventory management
  • Manage inventory and rate structure in all channels to optimize revenues and margins
  • Work with the field marketing and digital teams to optimize all channels and social networks with relevant and timely offers

Qualifications

  • Excellent oral and written communication skills
  • Excellent organization skills, manages time well, correctly prioritizes and is flexible
  • Ability to work well under pressure and meet deadlines
  • Ability to manage and collaborate with outside departments and agencies
  • Strong interpersonal skills and possession of a full understanding of professional business ethics, decorum, and social skills
  • Proficient in use of Microsoft Word, Excel, and PowerPoint
  • Understands Revenue Management theory and practice for rooms, F&B, and other revenue streams
  • Detail-oriented
  • Ability to perform critical analysis
  • Appropriate professional appearance and demeanor
  • Demonstrates self-confidence, energy, and enthusiasm
  • Ability to deliver presentations in a concise, well-organized manner
  • Bachelor's degree preferred or equivalent combination of education and experience
  • Minimum 2-3 years of experience as a Director of Revenue Management in full-service/upscale hotels

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Job Summary

JOB TYPE

Other

INDUSTRY

Accommodations

POST DATE

08/03/2022

EXPIRATION DATE

12/12/2022

WEBSITE

omnihotels.com

HEADQUARTERS

DALLAS, TX

SIZE

7,500 - 15,000

FOUNDED

1996

CEO

ROBERT B ROWLING

REVENUE

$200M - $500M

INDUSTRY

Accommodations

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