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Banquet Manager
$46k-63k (estimate)
Other | Accommodations 5 Months Ago
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Omni Hotels & Resorts is Hiring a Banquet Manager Near Atlanta, GA

Overview

Atlanta Hotel at CNN Center

Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at CNN Center. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Hotel at CNN Center is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes-Benz Stadium.

Omni CNN’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at CNN Center may be your perfect match.

Job Description

The Banquet Manager is responsible for ensuring proper set up and service of all banquet functions, supervising all banquet associates to ensure guest satisfaction, and maintain service standards. This is a leadership role responsible for training of associates to deliver prompt, courteous service in a manner that complies with Omni food and beverage standards and company policies and procedures.

Responsibilities

  • Oversee the entire operation of the Banquet department.
  • Determine set-ups in conjunction with Director of Catering.
  • Coordinate functions with service staff, Chef and Head Steward.
  • See that guest satisfaction is achieved through effective supervision and delegation of functions, checks on food quality and courteous performance of entire banquet staff.
  • Food cost conscious, coordinates with the Stewarding Department on fast recovery of food leftover and minimizes waste.
  • Brief waiters on functions and procedure of service, ensuring that all associates have the tools necessary to perform their jobs successfully.
  • Establish high standards of quality service and maintains them through effective training and continuous upgrading.
  • Maintain records, reports, closing reports and payroll costs.
  • Inspect function rooms and writes work orders for the Engineering Department to maintain rooms in excellent condition.
  • Conscious of business fluctuations, reacts either increasing of decreasing when volume of business fluctuates up or down.
  • Responsible for controlling loss, breakages, especially as it relates to china, glass, silver and linen within the department.
  • Maximize profits in department through effective management techniques keeping in mind at all times guest satisfaction.
  • Must stay updated on new food and wine trends. Sets the pace and a good example for a successful quality operation.
  • Ensure that all associates are in appropriate uniforms and attire for their scheduled shifts.
  • Prepare for and conduct departmental meetings.
  • Use Synergy and Epitome Reports to effectively relay guest concerns to other departments.
  • Responsible for interviewing, hiring, training, planning, assigning, and directing work of Banquet staff.
  • Responsible for evaluating performance, rewarding, and disciplining Banquet staff.
  • Responsible for forecasting weekly labor and scheduling, according to hotel occupancy and business levels.
  • Administer department payroll to ensure associates are paid correctly and on time.
  • Champion the Omni culture.

Qualifications

5 plus years of previous Banquet experience, preferably in hotel setting.

2 years of banquet management experience preferred

Exceptional people skills and leadership skills are required.

Must be detail oriented and demonstrate the ability to perform professionally under high levels of stress.

Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management and co-workers, both in person and by telephone.

Must be able to work flexible shits, including nights, weekends and holidays.

Must be TIP Certified.

Must obtain Food Handler's Certification.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Job Summary

JOB TYPE

Other

INDUSTRY

Accommodations

SALARY

$46k-63k (estimate)

POST DATE

10/05/2022

EXPIRATION DATE

10/11/2023

WEBSITE

omnihotels.com

HEADQUARTERS

DALLAS, TX

SIZE

7,500 - 15,000

FOUNDED

1996

CEO

ROBERT B ROWLING

REVENUE

$200M - $500M

INDUSTRY

Accommodations

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