Location

Los Angeles Hotel

From sunny beaches to world-class entertainment, the city of Los Angeles is a great place to live, work and play. The four-diamond Omni Los Angeles Hotel is located in downtown’s cultural district. The hotel is adjacent to the Walt Disney Concert Hall, Dorothy Chandler Pavilion, MOCA and numerous other entertainment destinations.

Currently ranked #1 by Trip Advisor for Best Downtown Hotels in Los Angeles, the Omni Los Angeles strives to provide the highest quality product and customer service to each and every guest. Omni Hotels & Resorts believes in The Power of One, the practice of empowering every associate to do their best to ensure our guests feel comfortable and appreciated. This philosophy is the reason why the Omni Los Angeles has been so successful in customer satisfaction throughout the years. It is our mission to inspire and reward our associates, and we are committed to being the employer of choice in the hospitality industry. If you are a friendly, motivated individual, with a passion to serve others, the Omni Los Angeles Hotel may be your perfect match.

Job Description

Provide clerical/administrative and administrative support including typing, computer input, filing, tracing, answering telephones, printing reports, maintaining manager files and departmental records/logs.

Responsibilities

ESSENTIAL JOB FUNCTIONS:

Maintain knowledge of all hotel services/features and hours of operation.

Maintain complete knowledge and comply with all hotel and departmental policies and procedures.

Maintain complete knowledge in the use of all office equipment, computer and manual systems.

Access all functions of computer according to specifications.

Set up workstation with necessary supplies and resource materials; maintain cleanliness throughout shift.

Arrange meeting room requirements and site inspection rooms as requested.

Establish and maintain filing procedures.

Retrieve and distribute departmental mail.

Process requests for overnight mail and other delivery/messenger services.

Prepare and send faxes as required, receive and distribute faxes to appropriate personnel.

Plan and coordinate with the appropriate personnel all employee social activities (i.e., staff holiday party, Associate Appreciation Activities, rallies, etc.).

Maintain accurate trace files and communicate daily traces.

Process new hires and transfers by ensuring all documents have been completed accurately. Accurately enter data on a timely basis in the payroll system. Complete designated procedures in compliance with hotel standards.

Maintain all bulletin boards with current and pertinent information ensuring a professional appearance.

Promote positive relations with guests and employees.

Qualifications

Essential:

• High school graduate.
• Two (2) years administrative experience.
• Knowledge of computers.
• Ability to clearly communicate with proper grammar in English with guests/visitors and hotel personnel to their understanding.
• Ability to provide legible communication.
• Ability to compute basic mathematical calculations.
• Ability to work cohesively with other departments as part of a team.
• Ability to be proactive, present ideas, and implement strategies.
• Be an ambassador and represent the Omni culture.

Desirable:

• Some college.
• Familiarity with preparing statistical reports.
• Bilingual Spanish.
• Previous training in guest relations.
• Previous experience in hospitality industry, preferably a 4-star hotel.

Omni Hotels & Resorts is an equal opportunity employer. We will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance initiative for hiring. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.