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Old National’s Call Center is hiring entry level positions!
Join the Old National family and enjoy amazing benefits with a team that cares about YOU!
Why work for Old National?
Old National Bank is looking for full time team members in our Call Center offices located in Evansville, IN and Joliet, IL. This individual will provide prompt quality and courteous customer service to a diverse base of external and internal customers. Competitive compensation available based on experience.
The team member responds to a variety of inbound customer inquiries via telephone while meeting our exceeding customer service quality and production standards. The team member performs research to resolve issues, educates clients, and promotes Old National’s products and services; identifying and offering new opportunities and solutions to meet customer needs as appropriate. The team member is required to use and navigate multiple online computer applications with technical proficiency, maintain knowledge of financial/banking products and services and assist customers regarding these services and follow all company policies and procedures, regulatory and legal requirements in execution of the job duties.
Essential Duties:
Qualifications:
Hours:
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the SVP Talent Acquisition Manager, to fill a specific position.
Full Time
Banking
$33k-41k (estimate)
08/12/2022
01/19/2023
oldnational.com
SAINT PAUL PARK, MN
1,000 - 3,000
1982
KIM BUNDICH
$500M - $1B
Banking
Old National Bancorp (NASDAQ: ONB) is the largest financial services holding company headquartered in Indiana. With $23.0 billion in assets, we rank among the top 100 banking companies in the United States. Since our founding in Evansville, Ind., in 1834, we have focused on community banking by building long-term, highly valued partnerships with our clients. Today, our footprint includes Indiana, Kentucky, Michigan, Minnesota and Wisconsin. In addition to providing extensive services in retail and commercial banking, Old National offers comprehensive wealth management, investments and brokerag...e services. For more information and financial data, please visit Investor Relations at oldnational.com.
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The job skills required for CALL CENTER AGENT include Customer Service, Call Center, Problem Solving, Commitment, Talent Acquisition, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a CALL CENTER AGENT. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CALL CENTER AGENT. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for CALL CENTER AGENT positions, which can be used as a reference in future career path planning. As a CALL CENTER AGENT, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CALL CENTER AGENT. You can explore the career advancement for a CALL CENTER AGENT below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Agent job description and responsibilities
Call center agents are at the frontline of providing solutions to customers’ problems.
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Manage difficult customer situations and transfer calls to appropriate persons when necessary.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Agent jobs
A call center agent performs a number of functions that are more than just picking up calls.
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Learn to deal with angry customers.
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Problem-Solving and Flexibility.
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Use a Calm Soothing Tone of Voice.
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Step 3: View the best colleges and universities for Call Center Agent.