OLAPLEX, Inc. (Nasdaq: OLPX) is an innovative, science-enabled, technology-driven beauty company. We are founded on the principle of delivering effective, patent-protected and proven performance in the categories where we compete. We strive to empower our consumers to look as beautiful on the outside as they feel on the inside. We believe every person deserves to have healthy, beautiful hair, whether they are visiting a salon or caring for their hair at home.

OLAPLEX has been able to achieve phenomenal growth and we continuously seek exceptionally talented individuals who can support our innovation and creativity. We currently operate in a fully remote environment; because of this, collaboration and flexibility are at the core of our commitment to each other and to the success of OLAPLEX.

About the Role: 

The Sr Director of Creative Production and Operations oversees the overarching Creative Marketing Program Management and Creative Production for all contents from photo, video, social. This position sets the standards for creative services across all content & platform spaces. This role will be synchronizing activities across various brand functions to ensure effective implementation of brand strategies and defining integration points with other cross-functional partners and brand divisions as the brand scales and expands globally. This position requires the individual to be a self-motivated, detail-oriented professional with exceptional strategic thinking, communication and technical skills.

This role will report to the VP of Creative. You are responsible for supporting day-to-day project governance, external agency relationship, vendor/supplier management, asset management and creative budget maintenance. You will lead a team of a Content Producer and a Creative Operation manager and work closely with the VP of Creative in optimizing processes cross-functionally.

• Leadership in Management & Planning for Content Production and Creative Operations; the work flow and prioritization decision maker of the creative organization
• Oversee development of training and mentoring content production and creative operations team
• Responsible for all creative resourcing, contract negotiations and handling of all budgeting and assessment of financials; full creative budget responsibility lies with this role
• A business Ops partner to cross functional leads

Creative Operations 

• Creative Process Governance
• Partner with VP of Creative on optimizing internal and external creative resources and infrastructure by understanding;
  • Types of work performed by all creative internal & external creative and production resources
  • Volume of work and projects
  • Tier of work - as defined by level of strategic impact and level of complexity to develop and execute
  • Estimated and actual time spent on projects at task level
  • Estimated and actual cost to develop and execute creative projects
• Maintain and grow project management processes and procedures that meet departmental objectives and goals.
• Managing agency relationships from RFPs, scoping and vendor costing, and budgeting
• Partner with Cross-functional teams for planning and resourcing
• Maintain and grow strong relationships with all internal departments including marketing teams, R&D teams, technology teams, as well as industry and vendor partners
• Collaborate with the Chief of Operations and his team on maintaining consistent time-tracking procedures for all NPD process
• Oversee the development and implementation of future workflow processes to ensure quality delivery and consistency of experience across all teams
• Define the most effective processes and procedures for interactions between creative operations, marketing, creative and technology teams

Cotent Production

• Partner with VP of Creative on upleveling content production and talent resources
• Partner with VP of Creative in internalizing creative production from heavy agency dependency
• Produce all photography and video shoots for brand development and maintenance
• Manage the Concept Production team within servicing the Creative, Digital, and Marketing departments
• Structure and develop processes and timelines for all print and video short and all usages for print imagery and video content
• Structure and develop processes and timelines for all print and video shoots and all usages for print imagery and video content
• Work closely with legal and finance teams to build brand systems from a contractual and legal perspective
• Create a budget tracking system to manage and ensure the team stays within budget
• Partner with Visual Merchandising team and PR on window executions and events ensuring all assets executed in a timely manner and within contractual parameters
• Overseeing and coordination all photo and video productions
• Handle international rights/CMS tracking
• Lead Asset management

About You:

• Minimum of 10 years experience as management lead for creative operations and content production required; 5 years of supervisory experience preferred
• Willing to work high strategic level as well as hand-on approach to projects as needed
• Experience with in-house and agency environments that have a heavy production environment (product, digital, production, broadcast, post)
• Goal oriented, success in managing through ambiguity and change in a fast paced, complex environment
• Strong analytical, strategic thinking and communication skills – have the ability to synthesize, develop and present clear and concise recommendations
• Well versed in short-term and long-range planning and execution of a portfolio of projects
• Experience working with external partners to develop and negotiate contracts, project scopes and budgets
• Has experience in working closely with finance, creatives and marketing services
• Experience in recruiting, hiring, managing, developing and motivating

We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes. We are looking for someone who will bring all their expertise, learn, and grow with us.

Our Total Rewards: 

• Competitive compensation 
• Work/Life Balance: Remote work environment, flexible paid time off, 11 paid holidays, and flexible work schedules
• Wellness: Medical, dental, and vision insurance for employees in addition to short and long-term disability coverage and life insurance; dependent care flexible spending account company match 
• Financial Well-being: Roth and 401k plans; 401k match of 50% up to the first 6% 
• Professional Development Reimbursement Program: Career development is as important to us as we know it is to you! 
• Culture: Our team has an “attitude of gratitude” and a shared passion for our brand. Join our culture committee and/or DE&I champion team to play a role in building and sustaining our “secret sauce" 
• Recognition: We celebrate our peers and colleagues with our monthly ‘Hero Recognition and Awards’ program. Make a difference as a ‘Bond Builder’ and/or ‘Commendable Creative!’
• Products: Twenty (20) free products per year, plus a friends and family discount 

Our Commitment to Diversity, Equity, and Inclusion:

At OLAPLEX, we support and stand up for our community with our talent, content, messages, and product offering. We strive to build and nurture a culture where a focus on diversity, equity, and inclusion is instinctive. Our deep sense of passion and pride in what we do, both as individuals and as a company, unifies our shared commitment to 'do well and do good'. We recognize and celebrate different ideas, perspectives, and backgrounds and know they create a stronger and more creative work environment.

OLAPLEX is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.