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Okanogan County Community Action Council
Okanogan, WA | Full Time
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2 Months Ago
Okanogan County Community Action Council
Okanogan, WA | Full Time
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Case Manager
$68k-82k (estimate)
Full Time 2 Months Ago
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Okanogan County Community Action Council is Hiring a Case Manager Near Okanogan, WA

POSITION ANNOUNCEMENT

Title: Case Manager
Job Location: 424 S. 2nd. Ave.

Okanogan, WA 98840

Description: Okanogan County Community Action Council is seeking a motivated individual to fill
our Case Manager position. The Case Manager will work closely with other members of the Client
Services team to help provide services to individuals and families experiencing crisis or barriers to
self-reliance.
The Case Manager will be responsible for coordinating services based on identified goals and
desires of families seeking to increase family stability, expand individual and family functioning and
decrease the reliance on external public support to meet basic needs. This position will function
within the Client Services Team to provide specialized expertise in all client service-related areas
and will provide clerical and administrative support.

This position requires the employee to have strong communication and interpersonal skills, a
demonstrated understanding of the low-income culture, and experience or education in family
support and/or counseling, and willingness. Bilingual (English/Spanish) is required.

OCCAC is a local non-profit agency comprised of a volunteer board and paid staff members who
help clients throughout Okanogan County with various social service needs. Okanogan County
Community Action Council’s mission is to lead a revolt on poverty through education,
empowerment, and engagement.
Wages and Benefits: This position is paid $17.00 to $24.00 per hour as a non-exempt employee.
Wage is based on skills and experience. Employees are eligible for the agency benefits package
which includes medical, dental, vision, life/AD&D insurance, a simple IRA plan, Health Savings
Account, 11 paid holidays per year, and vacation/sick leave.
How to Apply: Visit our website at www.occac.com to view the job opening. Click the “About Us”
tab at the top of the page. Then select the “Employment” link. Interested applicants must
submit an OCCAC job application, cover letter & resume to: Okanogan County Community
Action Council, Attn: HR, P.O. Box 1067, Okanogan, WA 98840, hr@occac.com.
Application Deadline: This position is open until filled, first review Friday, April 5, 2024.

Okanogan County Community Action Council is an equal opportunity employer.

P.O. Box 1067, 424 South 2nd Ave. Okanogan, WA 98840

Voice: 509 422 4041 Fax: 509 826 7339 TDD: 800 833 6388 web: www.occac.com

Position title Department Reports to

Case Manager Client Services Support Services Manager
Employment status FLSA status Effective date Temporary Full-time Part-time.
(40 hours per week) Nonexempt Exempt 04/01/2024

Position Summary
The Case Manager is part of the agency’s Client Services Team, which provides services to individuals and families
experiencing crisis or barriers to self-reliance. This Case Manager is a member of the Client Services Team and
collaborates with them in reaching Team goals.
The Case Manager will be responsible for coordinating services based on identified goals and desires of families
seeking to increase family stability, expand individual and family functioning and decrease the reliance on external
public support to meet basic needs. This position will function within the Client Services Team to provide
specialized expertise in all client service-related areas and will provide clerical and administrative support.

Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:

Duties & Responsibilities
• Provide consultation with individuals and families in areas of service.
  • Maintain confidentiality of client information.
  • Assist families in establishing goals by incorporating family development best practices.
  • Establish with families a plan of action, based on strengths and capacities, which minimizes or removes barriers
to progress toward their goals.
  • Coordinate with the family and service providers, services appropriate to the plan.
  • Coordinate with the family and service providers to provide referrals and services appropriate to meet the goals
of the family.
  • Provide ongoing support to families in their efforts to exit poverty.
  • Identify and promote opportunities for families to become involved in community activities.
  • Maintain accurate records of client interviews.
  • Schedule families for services as appropriate.
  • Have knowledge of all agency programs.
  • Backup for reception duties and other Team members.
  • Participate in consultations with intra-agency Client Services Team members.
  • Build and maintain relationships with external social service providers to facilitate effective referral and direct
services.
  • Provide information and support to families in designated areas of service.
  • Coordinate communication and contract activities between Case Managers.
  • Organize and maintain agency centralized database and case files.
  • Perform functions related to documentation for program eligibility.
  • Perform general filing, photocopying, and typing as needed.
  • Organize, update, and maintain individual files as needed.
  • Assist in preparation of data for reports.
  • Reception as needed. Relief for breaks, lunches, time-off.
  • Organize and teach classes.
  • Perform other duties as assigned.
Minimum Qualifications (Knowledge, Skills, and Abilities)
Experience: One year in related field.
Education: Highschool Diploma/GED.
Preferred knowledge:
  • Demonstrated understanding of Low-income culture.
  • Demonstrated experience or education in family support and/or counseling.
Skills:
  • Strong communication and interpersonal skills.
  • Excellent time management.
  • Provide outstanding customer service.
  • Basic clerical skills.
Abilities:
  • Ability to work on a Team.
  • Bilingual (English/Spanish) required.
  • Demonstrated experience with or willingness to learn about Client Services and Housing Services of the
agency.
  • Demonstrated experience or education in family support and/or counseling.
  • Willingness & ability to travel on agency business.
  • Valid Washington Auto Insurance coverage
  • Valid Washington State driver’s license with acceptable driving record

Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully
perform the essential functions of this position. Reasonable accommodation may be made to enable individuals
with disabilities to perform the functions. While performing the duties of this job, the employee is constantly required
to sit, talk, see, and hear. The employee is constantly required to stand, walk, or use hands to finger, handle, or
feel objects, standard keyboards and office equipment or controls and reach with hands and arms. The employee
is constantly required to climb ramps/stairs, crouching, foot/leg control, gross manipulation (seizing, holding,
grasping, turning). The employee will often need to lift and/or move objects at waist-high up to 50 pounds and often
lift and/or move objects up to 30 pounds above their head. Noises in the work environment are usually moderate.
Employees in this position often work in a cold storage environment and take on other labor tasks as assigned.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of
this position. Employees will be required to follow any other job-related instructions and to perform any other job-
related duties requested by any person authorized to give instructions or assignments. All duties and
responsibilities are essential functions and requirements and are subject to possible modification to reasonably
accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills,
aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum
levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or
otherwise, other than an at-will relationship.

Job Summary

JOB TYPE

Full Time

SALARY

$68k-82k (estimate)

POST DATE

02/03/2023

EXPIRATION DATE

04/11/2024

WEBSITE

occac.com

HEADQUARTERS

Okanogan, WA

SIZE

25 - 50

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