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Ojo Spa Resorts
Ojo Caliente, NM | Full Time
$61k-78k (estimate)
6 Months Ago
IT Technician
Ojo Spa Resorts Ojo Caliente, NM
$61k-78k (estimate)
Full Time | Accommodations 6 Months Ago
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Ojo Spa Resorts is Hiring an IT Technician Near Ojo Caliente, NM

Description

The IT Technician is s responsible for the installation, operation, configuration, and maintenance of a variety of IT equipment, networks and services. Duties include configuring hardware and software, setting up peripherals such as printers or switches, cameras, repairing or troubleshooting equipment, and providing daily support for computer network users. This position will serve both resorts: Ojo Santa Fe Spa Resort and Ojo Caliente Mineral Springs Resort & Spa requiring an ability to travel by car between them. 

ESSENTIAL JOB FUNCTIONS / RESPONSIBILITIES:

1. Provides technical assistance to end users, including help with passwords and network connections, hardware and software.

2. Performs hardware and software maintenance/upgrades on workstations.

3. Troubleshoots and monitors network.

4. Maintains an up-to-date inventory of equipment.

5. Manages network/service user accounts in a Windows environment (to include some Macs).

6. Supports IT Manager and IT team with projects, as needed.

7. Helps users with regard to computer hardware, software, and other IT equipment, programs and services.

8. Sets up and configures desktop computers, peripherals, and accounts as directed and following established protocols.

9. Installs and shows users how to properly employ a variety of hardware, software, and other IT systems and services.

10. Provides troubleshooting, repair and maintenance for IT systems and with testing computers and peripherals on a network to diagnose hardware versus software problems; escalates to other technical resources as appropriate.

11. Maintains systems and databases and administers user accounts.

12. Inventories and maintains adequate stock of computer equipment, peripherals, and accessories.

13. Establishes and maintains effective professional working relationships with staff and management.

Requirements

  • Minimum five (2) years’ experience in Information Technology support. 
  • HS Diploma or equivalent required. 
  • Technical knowledge of Network concepts/LAN, TCP/IP protocols, configure & setup routers and switches, current Windows operating systems, PC hardware (desktops and laptops), printers, Active Directory, Office 365, Windows Servers, and Virtual environments is required. 
  • Professional certification from CompTIA A , CompTIA Network , MCSA, MTA or CCNA is desired. 
  • IT experience with Hospitality, Agilysys PMS, IP Cameras, VOIP and SQL knowledge a plus.
  • Gracious communicator with strong verbal communication skills. 
  • Critical-thinker; problem-solver. Meticulous attention to details. 
  • Must be punctual, adhere to a daily schedule, and work weekdays, weekends, and holidays. 
  • The position requires the ability to walk, stand, and move both indoors and outside on uneven terrain for extended periods of time. Also requires the ability to lift equipment and materials (weighing up to 40 lbs.), bend, kneel, reach, stoop, and climb. The ability to follow written and oral instructions and procedures is essential. 

Benefits for you! 

Both Resorts: 

1. Mission based company with values you trust 

2. Medical, Dental, Vision, generous 401k (with employer match) after applicable waiting periods 

3. Employee Assistance Program (EAP)

4. Paid Sick Time 

5. Paid Time Off 

6. Ongoing training to build critical skills for current and future roles 

7. Numerous Growth & Developmental Opportunities 

8. Competitive Compensation 

9. Discounted Employee Lunch 

10. Free Lunch/Dinner on Thanksgiving & Christmas 

11. Employee Appreciation Lunches

12. Above and Beyond Awards - Ojo Bucks 

13. Soak in the Springs for FREE (Monday - Thursday). Free to employee and one guest (over age 13) 

14. 40% off Spa Treatments (includes private pools and private Ojitos) 

15. 40% off at the Restaurants 

16. 20% off at the Gift Shops 

17. Discounted Lodging Rate 

18. Hiking Trails 

Ojo Santa Fe: Gym, Puppy Patch, Chicken Chat 

Ojo Caliente: Yoga Workshops (if space available) & Monthly Birthday Treats 

#LI-LF1

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$61k-78k (estimate)

POST DATE

09/08/2022

EXPIRATION DATE

03/08/2024

WEBSITE

www.shrm.org

HEADQUARTERS

Alexandria, Virginia

SIZE

1,000 - 3,000

CEO

Jean Iradiel

REVENUE

$200M - $500M

INDUSTRY

Accommodations

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The job skills required for IT Technician include Troubleshooting, IT Support, Installation, Networking, Help Desk, Operating System, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Technician. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for IT Technician positions, which can be used as a reference in future career path planning. As an IT Technician, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Technician. You can explore the career advancement for an IT Technician below and select your interested title to get hiring information.

If you are interested in becoming an IT Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on IT Technician job description and responsibilities

IT Technician uses skills like backup,troubleshooting, repair computers,software packages and handle the maintenance and repair of both software and hardware of computers.

01/24/2022: Nashville, TN

These technicians support staff by assisting them with computer-related problems and training them on new systems and software as needed.

01/21/2022: Honolulu, HI

Sometimes known as computer support specialists or help desk technicians, provide support to computer users. Must also have practical knowledge of computers and networks.

12/27/2021: Wichita Falls, TX

Must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.

01/22/2022: Kansas City, MO

The main duties of a technician are to provide skilled labor on complex systems or highly technical mechanical or diagnostic testing.

03/11/2022: Gary, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on IT Technician jobs

As computer technology changes, technicians must constantly update their professional development.

02/25/2022: Atlanta, GA

Employers may also choose to run criminal background checks on IT technicians, particularly for those who will be performing on-site services.

02/10/2022: Anaheim, CA

Employers will accept candidates with a high school diploma can also pursue Microsoft Certified desktop support Technician ( MCDST credential.

02/14/2022: Scranton, PA

Excellent Problem-Solving and analytical skills.

12/23/2021: Provo, UT

Get professional certifications like Cisco Certified Technician Certification and Training.

12/31/2021: Las Cruces, NM

Step 3: View the best colleges and universities for IT Technician.

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