Recent Searches

You haven't searched anything yet.

85 Technical Support Specialist Jobs in Philadelphia, PA

SET JOB ALERT
Details...
Offit Kurman
Philadelphia, PA | Full Time
$63k-80k (estimate)
4 Months Ago
GEODIS Group
Philadelphia, PA | Full Time
$60k-78k (estimate)
6 Days Ago
City of Philadelphia
Philadelphia, PA | Full Time
$72k-93k (estimate)
6 Days Ago
Temple University
Philadelphia, PA | Full Time
$90k-112k (estimate)
5 Days Ago
Ascendion
Philadelphia, PA | Contractor
$99k-125k (estimate)
1 Week Ago
USTSOL
Philadelphia, PA | Contractor
$80k-103k (estimate)
1 Week Ago
Piper Companies
Philadelphia, PA | Full Time
$86k-107k (estimate)
1 Month Ago
Angeion Group
Philadelphia, PA | Full Time
$87k-110k (estimate)
2 Months Ago
Five Below
Five Below
Philadelphia, PA | Full Time
$83k-102k (estimate)
1 Week Ago
WuXi AppTec
Philadelphia, PA | Other
$82k-102k (estimate)
7 Months Ago
STV
Philadelphia, PA | Full Time
$78k-100k (estimate)
1 Month Ago
JBS International
Philadelphia, PA | Full Time
$58k-76k (estimate)
1 Month Ago
Liberty Christian School
Philadelphia, PA | Other
$55k-72k (estimate)
1 Week Ago
Comcast
Comcast
Philadelphia, PA | Full Time
$79k-100k (estimate)
5 Days Ago
Penn Medicine
Philadelphia, PA | Full Time
$48k-65k (estimate)
2 Months Ago
AVEVA
Philadelphia, PA | Full Time
$86k-110k (estimate)
1 Month Ago
Susquehanna International Group (SIG)
Philadelphia, PA | Contractor
$85k-105k (estimate)
2 Months Ago
PMHCC, INC.
Philadelphia, PA | Full Time
$73k-86k (estimate)
2 Weeks Ago
WuXi AppTec
Philadelphia, PA | Other
$101k-125k (estimate)
3 Months Ago
WuXi AppTec
Philadelphia, PA | Other
$101k-125k (estimate)
3 Months Ago
WuXi AppTec
Philadelphia, PA | Other
$101k-125k (estimate)
5 Months Ago
Stevens Capital Management LP
Philadelphia, PA | Full Time
$64k-80k (estimate)
8 Months Ago
Chowbus
Philadelphia, PA | Full Time
$64k-80k (estimate)
2 Weeks Ago
Pure Fishing
Philadelphia, PA | Full Time
$69k-86k (estimate)
1 Month Ago
Susquehanna International Group (SIG)
Philadelphia, PA | Contractor
$60k-78k (estimate)
9 Months Ago
James Hardie
Philadelphia, PA | Full Time
$85k-115k (estimate)
3 Days Ago
Susquehanna International Group (SIG)
Philadelphia, PA | Contractor
$79k-97k (estimate)
1 Week Ago
Penn Medicine
Philadelphia, PA | Full Time
$54k-69k (estimate)
3 Months Ago
Penn Medicine
Philadelphia, PA | Full Time
$54k-69k (estimate)
3 Months Ago
Technical Support Specialist
Offit Kurman Philadelphia, PA
$63k-80k (estimate)
Full Time 4 Months Ago
Save

sadSorry! This job is no longer available. Please explore similar jobs listed on the left.

Offit Kurman is Hiring a Technical Support Specialist Near Philadelphia, PA

Offit Kurman, a quickly growing full-service law firm, is currently seeking an IT Support Specialist for its Philadelphia, PA office. The IT Support Specialist is responsible for effective support, installation/configuration, operation, and maintenance of end user hardware and software and related infrastructure. This individual ensures that hardware, operating systems, software systems, and related procedures adhere to organizational standards.

RESPONSIBLITIES:

  • Provide Level 1 & 2 support for staff on Microsoft Windows, Office, and other software as well as supporting desktop, laptop, and mobile devices.
  • Participate in Help Desk operations to provide prompt and thorough support to staff and maintaining accurate and timely updates to Help Desk cases.
  • Conduct Active Directory administration tasks such as resetting passwords, unlocking accounts, and adding/removing group memberships.
  • Perform “light” hardware maintenance on workstations, laptops, and other equipment including diagnosis, recommendation, repair, upgrade, and replacement as necessary.
  • Keep current on IT developments, recommending upgrades in hardware/software systems as appropriate.
  • Monitor and ensure installation of operating system updates and assigned software applications.
  • Create and maintain detailed documentation of the IT systems and deployments.

TECHNICAL SKILLS:

  • Ability to configure, install, troubleshoot, and maintain workstations, laptops, and tablet PCs.
  • Ability to setup and support Microsoft Windows, Office 365, and other office productivity software.
  • Working knowledge of basic networking concepts (TCP/IP, DNS, DHCP, etc.).
  • Knowledge of Windows 10 and Active Directory (users, groups, computers) is a plus.
  • Must be willing and able to coordinate and communicate effectively as a member of the geographically diverse IT team.
  • Must have strong customer service skills and the ability to deal diplomatically with a wide variety of personalities.
  • Must have good verbal skills, be able to explain technical items to non-technical personnel, be able to understand a variety of instructions and problem statements, and be able to read and write functional technical documentation.
  • Must be able to work flexible hours and weekends, including occasional overtime.

QUALIFYING EXPERIENCE:

  • At least 3-5 years’ experience supporting Windows desktop/laptop PCs
  • A , MCP, MCITP or similar certifications highly preferred
  • Experience installing software, patches, updates on desktops & laptops
  • Experience troubleshooting basic network, software, printing problems
  • Experience troubleshooting hardware issues and replacing hardware on both desktop and laptop PCs
  • Customer Service Experience a must
  • Audio/Video system experience a plus

MISCELLANEOUS:

  • Some travel, primarily day trips from the firm’s Philadelphia office to our offices in the Pennsylvania and Delaware regions.

Offit Kurman is one of the fastest-growing, full-service law firms in the United States. We offer a collegial and professional work environment, as well as competitive salary and benefits, to include Paid Time Off and 401(k) matching. We are a proud EEO employer and we are committed to a diverse workforce.

Job Summary

JOB TYPE

Full Time

SALARY

$63k-80k (estimate)

POST DATE

11/02/2022

EXPIRATION DATE

04/17/2023

WEBSITE

offitlaw.com

HEADQUARTERS

Owings Mills, MD

SIZE

<25

Show more

Offit Kurman
Full Time
$75k-95k (estimate)
1 Week Ago
Offit Kurman
Full Time
$59k-77k (estimate)
1 Week Ago
Offit Kurman
Full Time
$59k-77k (estimate)
1 Week Ago

The job skills required for Technical Support Specialist include Troubleshooting, Customer Service, IT Support, Help Desk, Networking, Operating System, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support Specialist. Select any job title you are interested in and start to search job requirements.

For the skill of  Troubleshooting
Apidel Technologies LLC
Full Time
$100k-121k (estimate)
Just Posted
For the skill of  Customer Service
Filta Environmental Kitchen Solutions - NEO
Full Time
$56k-73k (estimate)
Just Posted
For the skill of  IT Support
Computer Fellows Inc
Full Time
$43k-53k (estimate)
7 Days Ago
Show more

The following is the career advancement route for Technical Support Specialist positions, which can be used as a reference in future career path planning. As a Technical Support Specialist, it can be promoted into senior positions as a Technical Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support Specialist. You can explore the career advancement for a Technical Support Specialist below and select your interested title to get hiring information.

Ascendion
Contractor
$99k-125k (estimate)
1 Week Ago
Five Below
Remote | Full Time
$83k-102k (estimate)
1 Week Ago

If you are interested in becoming a Technical Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technical Support Specialist job description and responsibilities

Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.

02/25/2022: Altoona, PA

Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

01/19/2022: Dothan, AL

Technical support roles are primarily office based, and email/phone are the most popular ways to communicate with customers.

01/19/2022: Fort Collins, CO

A technical support specialist provides technical assistance for users of computers, networks, software, or other devices.

03/02/2022: Portsmouth, NH

Technical support specialists provide computer support for organizations or businesses.

02/15/2022: Albany, GA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Support Specialist jobs

The minimum education requirement for a technical support specialist role can vary from position to position.

01/23/2022: San Antonio, TX

Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.

03/01/2022: Springfield, IL

To become tech support, at minimum, an associate degree or certification with on-the-job training.

01/04/2022: New Orleans, LA

Trains customers on how to use hardware and software.

01/02/2022: Nassau, NY

Be an Oracle Certified Associate.

01/16/2022: Colorado Springs, CO

Step 3: View the best colleges and universities for Technical Support Specialist.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
Show more