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Tax Associate
$67k-83k (estimate)
Full Time 2 Months Ago
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Office of the Chief Financial Officer (OCFO) is Hiring a Remote Tax Associate

Government of the District of Columbia

Office of the Chief Financial Officer (OCFO)

Tax Associate

$48,500.00 - $75,436.00

The Office of the Chief Financial Officer (OCFO) whose mission is to enhance the fiscal and financial stability, accountability and integrity of the Government of the District of Columbia is in search of a Tax Associate (Customer Service Tax Specialist). This position is located in the Office of the Chief Financial Officer (OCFO), Office of Tax and Revenue (OTR), Customer Service Administration.

Duties include but are not limited to:

  • Providing technical assistance and guidance to taxpayers and tax practitioners utilizing e-services via e-mail, telephone, chat, and social media to submit their tax returns
  • Analyzing, determining, and resolving tax processing problems and responds to taxpayer and tax practitioners' inquiries ranging from tax delinquencies to providing general information related to the filing of individual and business tax returns via e-services and electronic technology
  • Providing first line support for any information technology problems by troubleshooting technology issues related to customer browsers and password resets
  • Performing other related duties as assigned

Minimum Qualifications:

For the DS-7 level:
Two (2) years of general work experience providing prompt and courteous customer service to external and internal customers in a high-volume, fast-paced environment. Qualified candidates must also possess a working knowledge of Microsoft Office suite (i.e. Outlook, Word, Excel) good listening, multi-tasking, attention to detail and documentation skills. Must possess excellent written and verbal communication skills.

For the DS-9 level:
In addition to the DS-7 level qualifications, an additional year (1) of experience performing duties related to investigating and resolving tax processing discrepancies; assembling and reviewing tax transactions to make recommendations and account adjustments; and providing general information to taxpayers.

For initial review, please submit your resume to the Office of the Chief Financial Officer, Human Resources Division, located at 1101 4th Street, SW, Suite W220, Washington, DC 20024.

VACCINATION REQUIREMENT: The Office of the Chief Financial Officer values the safety of our employees, our residents, and our visitors. In support of these values, if you are selected for this job you must be fully vaccinated against COVID-19, except when vaccination is not medically advised or violates your sincerely held religious beliefs. If you are invited to join our team, you must submit proof that you are fully vaccinated against COVID-19 to your initial HR representative, or you must request an exemption from your representative. New employees must either provide proof of vaccination or be granted a medical or religious exemption before working with the Office of the Chief Financial Officer.

To complete an application or for additional details related to this vacancy, please visit www.cfo.dc.gov and reference announcement number: 23-AD-OTR-0010

The OCFO offers a competitive salary and benefits package including medical, dental, retirement, and educational assistance.

The Office of the Chief Financial Officer is an EQUAL OPPORTUNITY EMPLOYER

Job Type: Full-time

Pay: $48,500.00 - $75,436.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • On-the-job training
  • Paid time off
  • Parental leave
  • Vision insurance

Experience level:

  • 2 years

Schedule:

  • 8 hour shift

Application Question(s):

  • Are you fully vaccinated against COVID-19?

Work Location: Hybrid remote in Washington, DC 20024

Job Summary

JOB TYPE

Full Time

SALARY

$67k-83k (estimate)

POST DATE

01/01/2023

EXPIRATION DATE

01/30/2023

The job skills required for Tax Associate include Tax Return, Customer Service, Integrity, Attention to Detail, Microsoft Office, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Tax Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Tax Associate. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Tax Associate positions, which can be used as a reference in future career path planning. As a Tax Associate, it can be promoted into senior positions as a Tax Research Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Tax Associate. You can explore the career advancement for a Tax Associate below and select your interested title to get hiring information.

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If you are interested in becoming a Tax Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Tax Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Tax Associate job description and responsibilities

Tax associates review all relevant tax related documents to make sure they align with the tax laws and regulations, and ensure they maintain the most accurate view of a client's financial situation.

03/18/2022: Cedar Rapids, IA

After preparing tax documents, tax associates file returns on behalf of their clients, and then prepare presentations and reports to reflect their work.

02/17/2022: Biloxi, MS

At some firms, tax associates are responsible for recruiting new clients or selling additional services to existing client.

02/14/2022: Fort Lauderdale, FL

Not only do tax associates work with their clients to prepare tax return documents, they help clients organize their personal financial records.

02/14/2022: Richmond, VA

Tax associates also support the analysis of financial transactions and account statements, resolving billing discrepancies, and performing account reconciliations.

02/08/2022: Lubbock, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Tax Associate jobs

Customers do not always understand or agree with tax law, so tax associates must politely educate tax filers without becoming argumentative.

02/09/2022: Richland, WA

A good tax associate has to be willing to learn continuously because tax regulations change yearly.

02/03/2022: Lincoln, NE

Tax associates offer effective plans for their clients to follow throughout the year to keep them on track to meet their financial goals, and protect them from having to pay more than they can afford by the tax deadline.

12/26/2021: Nashville, TN

A well paid tax associate sometimes advises clients on business strategies to minimize tax liability.

12/28/2021: Duluth, MN

Being a tax associates has a great job security because taxes won’t disappear or become any easier.

01/23/2022: Omaha, NE

Step 3: View the best colleges and universities for Tax Associate.

Florida Southern College
Colby College
Dartmouth College
University of Notre Dame
Western Washington University
Canisius College
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