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Retail Assistant Manager
Office Depot General Saint Petersburg, FL
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$45k-66k (estimate)
Full Time 0 Months Ago
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Office Depot General is Hiring a Retail Assistant Manager Near Saint Petersburg, FL

Overview

At Office Depot, Inc., every leader is responsible for growing total sales and services within the location. The Sales Manager will partner with the General Manager to drive the overall services culture within the location, assist in the day-to-day operations, and develop store strategies and tactics. The Sales Manager is accountable for achieving sales plan for all services including copy & print, technology, subscriptions, and business services by articulating areas of opportunity and devising & executing action plans to resolve. The person in this role has accountability for driving the store’s overall sales training to ensure appropriate Office Depot, Inc selling techniques are executed. The Sales Manager assists with the merchandising, operations, cash handling, and execution of store and company standards, in addition to resolving both associate and customer relations’ concerns. The Sales Manager is also a “Key Carrier” and will be considered the Leader on Duty in the absence of other management. All Full-Time Sales Managers must be able to work a flexible schedule that aligns with business needs, which includes the ability to work evenings, weekends, and occasional holidays. In addition, Full-Time Sales Manager positions must be able to perform External Key Carrier responsibilities, which include but are not limited to, opening and closing responsibilities and being scheduled for those respective shifts.

Primary Responsibility:

  • Leads, coaches, and inspires associates while fostering a culture that builds trust, brand loyalty, and exceptional customer/client service delivery. Proactively observes and provides feedback to associates to enhance their proficiency in this area. Creates and manages a sales focused environment through the training and development of associates. Accountable for the assessment and development of all associates, ensuring that they all have completed and maintained their certification(s), as applicable (print, tech, etc.).
  • Deliver exceptional customer/client service by observing, listening, interacting and following up with customers to ensure satisfaction and issue resolution. Builds a culture which drive sales through motivating associates to be product experts and customer focused. Is a business services sales leader and a role model for superior customer service by demonstrating an understanding and high degree of proficiency using the Office Depot, Inc. sales principles.
  • Responsible for increasing sales and profitability through conversion, AOV (Average Order Value), and customer satisfaction improvement across all categories. Accountable for velocity services and executes on new services product launches, including services and product protection plans. Drives merchandising sales contests.
  • Responsibilities as an External Key Carrier include but are not limited to: ensuring the safety and security of the building and associates during the absence of others or in conjunction with other managers. Performing opening and closing responsibilities, including activation and deactivation of the store’s alarm system, cash handling, daily store balancing, and other system processes.
  • In the absence of the General Manager, manages inventory/inventory levels, assets and expenses within the store by applying financial controls and routinely reviewing all operational processes including receiving, data entry, cash handling, and payroll control. Will also be responsible for managing merchandise flow-through and replenishment processes.
  • Consistently maintains store appearance to company guidelines and keeps a neat, clean, well-stocked environment. Adheres to all standards related to signage labeling, planogram integrity, and merchandise presentation.
  • Responsible for managing performance, talent assessment, development and recognition of associates. Assists in managing the performance appraisal process by delivering timely, and valuable developmental feedback and reviews to all associates. Supports an environment that embraces diversity and encourages creative, innovative thinking, and risk taking. Provides direction, coaching, and real time counsel related to all associate performance issues. Manages conflict effectively. Drives the recruitment, retention, and development of a diverse range of talented people by participating in the interviewing and selection process.
  • Leads daily, weekly, and monthly store meetings to ensure the accurate communication of company initiatives, policies, and procedures, as well as updates to the daily operations of the store. Ensures associate understanding of company benefits, directives, and other programs.
  • Obtains and maintains Sales Leader certification and other position specific certifications as required. Completes all management training; including (but not limited to) Anti-Harassment, Code of Ethics, etc. Adheres to OSHA, Worker’s Compensation, wage and hour, I-9 compliance and other legal requirements.
  • Performs other duties as assigned

Education & Experience :

  • High School diploma or equivalent; Bachelor’s degree preferred
  • Business, Marketing, Retail Management, or another related field preferred
  • Minimum 2 years of experience in related field
  • Minimum two years of experience in retail, including management and/or supervisory role in a sales-driven, customer-oriented company. Sales experience in a services industry a plus.
  • Must possess the ability to use technology and print equipment applicable to role, and to access information necessary to complete daily responsibilities
  • Must possess ability to process information/merchandise through POS register system

About The ODP Corporation: The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, a B2B digital procurement solution, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; Veyer, LLC; and Varis, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.

Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.

How to Apply: Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.

Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance. 

Job Summary

JOB TYPE

Full Time

SALARY

$45k-66k (estimate)

POST DATE

03/21/2023

EXPIRATION DATE

10/09/2023

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The job skills required for Retail Assistant Manager include Customer Service, Merchandising, Initiative, Retail Management, Cash Handling, Accountability, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Assistant Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Assistant Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Retail Assistant Manager positions, which can be used as a reference in future career path planning. As a Retail Assistant Manager, it can be promoted into senior positions as a Grocery Store Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Assistant Manager. You can explore the career advancement for a Retail Assistant Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Retail Assistant Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Assistant Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Retail Assistant Manager job description and responsibilities

Assistant Store Managers complete management and organizational tasks that support the efficiency of a store’s operation and promote a great shopping experience for store patrons.

02/28/2022: Juneau, AK

Assistant managers must settle conflicts such as scheduling errors or customer complaints.

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Retail assistant managers are leaders with strong customer service skills who can multitask and use sales techniques to move merchandise.

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Retail assistant managers oversee the store sales team and other staff members.

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They are responsible for carrying out the manager's orders, supervising retail associates, providing customer service and helping hire and train new employees.

12/25/2021: Reading, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Retail Assistant Manager jobs

During training, the retail assistant manager works very closely with the store manager to learn their daily job functions.

02/15/2022: Rochester, MN

Experienced retail assistant managers also help with hiring, training and supervising employees.

01/20/2022: Medford, OR

Retail assistant managers must be able to cooperate with others to lead effectively and motivate the team to perform at their best.

03/15/2022: Waterloo, IA

Retail assistant managers report to, and work directly under, the store manager as a member of a team-oriented environment.

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Work closely with the Retail Store Manager to cultivate and maintain a positive and uplifting work environment and family-centric culture.

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Step 3: View the best colleges and universities for Retail Assistant Manager.

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