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We are on the brink of the next industrial revolution and Oden is using our technologies to usher in the new era of manufacturing.
We’re on a mission to eliminate waste in manufacturing. Manufacturing has long been an analog world, but this has changed, now manufacturers are overloaded with data but few insights.
We empower engineering and operations leaders to find and solve and prevent quality and performance issues through our advanced analytics and pre-built ML models. Through our manufacturing analytics platform, we bring a new level of efficiency, sustainability and competitiveness to the people who make our world.
We like to enable those who make things - to make more, to waste less, to serve their customers, and to thrive in a competitive world. Help enough makers, and the world can give us all the abundance we want for less cost and environmental impact. We’re on the verge of a 4th industrial revolution that begs for absolute efficiency in all factors of life. We plan to deliver that to everyone who makes things.
The Role:
As an Oden Senior Customer Success Manager, you will be our clients’ main point of contact and will build long-lasting partnerships to ensure the overall success of their experience with Oden. You will be responsible for coordinating all enablement for the client, helping them derive quantifiable value and adopt the most useful components of the Oden system in the context of their larger digital transformation journey. This will require growing relationships at all levels of the business and across Engineering, Operations, Quality, and IT. As the key touch-point between Oden and our customers, you will also play an important role in shaping new features and overall Product strategy.
Responsibilities:
Preferred Qualifications:
Nice to Have:
We’re an equal opportunity employer (EOE).
Diversity at Oden means building a team that is rich across all boundaries of race, ethnicity, gender identification, sexual orientation, disability, religion, age and thinking style. We welcome all backgrounds, life experiences, and worldviews as this is the catalyst for the rapid evolution of our product and our organization. Diversity allows us to tackle new challenges, embrace change, make well-informed decisions, and ultimately Make Things Better. In alignment with our “People First” company value, Oden has a passionate internal team dedicated to the promotion of diversity and inclusion initiatives as a core component of our culture.
Our diversity initiatives apply to our practices and policies on recruiting, compensation and benefits; professional development; promotions; social activities, and the ongoing development of a psychologically safe work environment.
Full Time
Business Services
$105k-147k (estimate)
10/29/2022
04/27/2023
oden.io
NEW YORK, NY
25 - 50
2014
Private
PETER BRAND
<$5M
Business Services
Oden develops and provides an IoT based data acquisition hardware and process analytics software for manufacturers to analyze and optimize their production.
The following is the career advancement route for Senior Customer Success Manager positions, which can be used as a reference in future career path planning. As a Senior Customer Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior Customer Success Manager. You can explore the career advancement for a Senior Customer Success Manager below and select your interested title to get hiring information.