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Odeko
New York City, NY | Full Time
8 Months Ago
UX Researcher
Odeko New York City, NY
Full Time | IT Outsourcing & Consulting 8 Months Ago
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Odeko is Hiring a Remote UX Researcher

The Odeko family is diverse, passionate, and innovative. With 200 employees across 9 different departments and 7 groups, we bring people from all over the world together to develop technology and work towards a shared mission. 

We believe that small businesses need our support now more than ever, and that the coffee industry is where connections happen.

We are looking for an experienced UX Researcher to join our growing team. This person will be responsible for planning and executing research campaigns, including (but not limited to) exploratory research and usability testing of new product/feature designs. You will also be responsible for maintaining and enforcing the research process, including research tools, insights, repository management, etc. 

How you’ll make an impact:

  • Elevate the design and research culture in the overall team
  • Help develop a deep understanding of our customers and their goals, needs and pain points
  • Plan and conduct research to validate the problem space and product/market fit
  • Plan and conduct validation research and synthesize next steps for UX/UI designers and product managers 
  • Assist in crafting an outstanding user experience and help establish and refine adoption of our product design standards
  • Track and measure user experience performance across all the applications

About you:

  • 3 years experience establishing research goals and creating effective, unbiased research initiatives that help the design team achieve those goals
  • Experience with collecting and organizing user insights and discovery documentation
  • Deep experience with planning and executing exploratory and confirmatory research campaigns (including surveys, in-depth interviews, prototype tests, moderated vs. unmoderated etc.) 
  • Strong user empathy and an advocate for users who works to deeply understand and communicate their needs
  • Ability to use necessary tools to create prototypes and usability tests to validate designs and user experience flows
  • Strong communication skills with cross-functional experience
  • UXR specific education/experience
  • Experience designing products for small business owners, specifically cafe managers, owners, baristas etc. (our customer base) 

Job Summary

JOB TYPE

Full Time

INDUSTRY

IT Outsourcing & Consulting

POST DATE

07/02/2022

EXPIRATION DATE

10/18/2022

WEBSITE

odeko.com

HEADQUARTERS

NEW YORK, NY

SIZE

50 - 100

FOUNDED

2018

CEO

DANE ATKINSON

REVENUE

$5M - $10M

INDUSTRY

IT Outsourcing & Consulting

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Mobile ordering and supply chain software for cafs, bakeries, and coffee shops.

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The following is the career advancement route for UX Researcher positions, which can be used as a reference in future career path planning. As an UX Researcher, it can be promoted into senior positions as an UI Designer/Developer II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary UX Researcher. You can explore the career advancement for an UX Researcher below and select your interested title to get hiring information.

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If you are interested in becoming an UX Researcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an UX Researcher for your reference.

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The researcher endeavors to collect data that will enrich the UX team’s contextual understanding of the user’s wants, needs, and requirements.

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They present research findings to diverse audiences and mentor and coach junior UX researchers.

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A UX Researcher typically begins a project by meeting with key stakeholders, product managers, and other design team members to get a clear understanding of what research needs are.

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Create user research plans, persona’s, usability testing stimulus, and UX training agendas alongside key user research tools and deliverables, with an emphasis on discovery, evolution, validation and measurement.

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A dedicated UX researcher eliminates the guesswork and does away with unfounded assumptions.

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