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Colwen Hotels is Hiring a Housekeeping Supervisor - DoubleTree by Hilton Ocean Point Resort Near North Miami Beach, FL
Colwen Hotels is a hospitality group built on hard work, character, and authenticity. We cultivate ideas and empower individuals to bring forward- thinking concepts to life to enrich guest experiences. Staying ahead of the curve is what has made us who we are today, and we strive to keep our ideas fresh. We currently have 40 hotels in our portfolio operating across 10 states. With our continued growth and project pipeline, we are able to provide our associates with exciting career advancement growth and opportunities.
General Responsibilities:
- Tour and inspect rooms daily and monitor for property cleanliness, safety and security, product quality and exceptional service throughout
- Provide support to the Executive Housekeeper and hotel leadership
- Work to continuously improve guest satisfaction scores
- Conduct self - audits to improve performance and cleanliness
- Verify number of associates to number of rooms. Monitor productivity
- Assign specific responsibilities to associates
- Identify vacant rooms to be cleaned first on boards
- Check vacant ready rooms to verify actual status
- Record performance check as guests check out throughout day
- Check rooms for arriving VIP's
- Ensure housekeeping associates have adequate supplies and carts are neatly packed and organized
- Report unserviceable rooms to General Manager/ Executive Housekeeper
- Assist housekeeping associates in duties as needed
- Assist with cleaning of public spaces as needed
- Perform other duties as assigned
- Prior related work experience, hotel experience preferred
- Specific brand knowledge is a plus
- Excellent interpersonal and communication skills
- Strong supervisory and leadership skills
- Excellent time management and organizational skills
- Proficient in English language/Bilingual is a plus
- Ability to learn new computer software programs and operate the property management system
- Familiar with common computer software programs
- Willingness to work 7-day rotational work schedule including weekends and holidays
- Medical Insurance with Company-Funded HRA
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Wide-Array of Supplemental Insurance Offerings
- Paid Time Off Programs
- Employee Assistance Program
- 401K Plan - Traditional & Roth Options with Employer Match
- Hotel Discount Travel Program for Associates & Family
- Exclusive Associate Discounts - Travel, Entertainment, & Retail
- Training and Development Programs
- Career Advancement Opportunities
- Complimentary Parking for All Team Members
- Transportation Perks for All Team Members
Job Summary
Full Time
$43k-56k (estimate)
06/19/2024
07/02/2024
colwenhotels.com
BOSTON, MA
500 - 1,000
1996
$10M - $50M
Accommodations
Related Companies
About Colwen Hotels
Colwen Hotels is a rapidly growing hotel company based in Portsmouth, NH. Colwens portfolio boasts over 35 successful hotels in the states of Massachusetts, New Hampshire, Rhode Island, New York, Georgia and Florida. With an aggressive pipeline, Colwen strategically develops properties in emerging markets and mixed-use redevelopments. The company is committed to local communities and charities, LEED-certified sustainability, and being a premier employer. Colwen Hotels is known for a signature design that is upscale-stylish and artistically inspired. The award winning company strives to lead th ...
e world in frictionless hotel stays.
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