Oak View Group

Oak View Group is a sports and entertainment company engaged in a wide variety of activities, including arena development, facility management, arena and stadium alliance, sponsorships and partnerships, security services, publications, conferences, and consulting. The company, privately held, is headquartered in Los Angeles, California with offices throughout the world.

Overview

Sales Managers are responsible to promote the use of and book events for the convention center. S/he negotiates with the Client on rates and terms of the contract. S/he provides responsible staff assistance to the Director of Sales & Marketing.

Responsibilities

• Represent the facility to all potential facility users
• Assist the Director of Sales & Marketing in developing strategies to attract new markets and facility users
• Create and execute strategy to develop assign market segments and event types
• Establish and maintain effective working relationships with the local CVB, area hotels, facility staff, service providers and facility users
• Work cooperatively with the CVB in meeting the needs of both tentative and confirmed facility users
• Respond to inquiries by prospective and confirmed facility users regarding rental rates and space availability for the facility
• Investigate available dates and compatible spaces for new and repeat facility users, suggesting alternate dates when necessary Revised 5-25-06 Page 2 of 2
• Conduct facility tours and make formal presentations to convention and exhibition managers and other facility users regarding facility booking policies, rental rates, services and operational policies
• Screen facility use applications and other documents for compliance with established policies and procedures
• Conduct background checks on prospective events
• Prepare written facility use proposals and cost estimates for potential facility users; reevaluate potential business value of various events and facility users; initiate booking discussions; finalize all booking arrangements
• Prepare event license agreements and addenda; consult with the Director of Sales & Marketing regarding specific language issues; prepare related correspondence to facility users
• Interpret and explain convention center booking and scheduling policies and procedures
• Assist facility users in finalizing booking arrangements
• Enter and maintain facility user contact information and booking information into computerized event booking and management system; update as necessary
• Provide information to and relay information between other facility departments involved in servicing events
• Assist facility users and event managers with planning events
• Participate in the development of newsletters and other marketing materials as directed
• Prepare various reports on operations and activities
• As assigned, conduct a variety of industry related studies and recommend modifications to departmental service delivery methods and operational policies and procedures as appropriate
• Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
• Travel to and represent the facility at various industry events
• Track event progress in event booking & management program
• Perform other duties as required

Qualifications

• Minimum of two (2) years of increasingly responsible experience in sales or marketing, preferably with a convention center, hotel, sports facility, performing arts facility or other multipurpose public assembly facility
• Bachelor’s degree from an accredited college or university with major course work in marketing, public relations, business administration, hospitality management or other related field
• Additional years of experience may be substituted for formal education
• Ability to work a flexible schedule including nights, weekends, and holidays
• Communicate clearly and concisely in the English language, both orally and in writing
• Certified Meeting Professional (CMP) designation preferred
• Possession of, or ability to obtain a Virginia driver’s license
• Public Assembly facility management
• Tourism Industry Principles
• Operational characteristics of events
• Principles and practices of sales and marketing, specifically new business development
• Needs of users of the facility
• Customer service practices
• Facility use contracts
• Fire and public safety regulations
• Food service practices and regulations
• A/V equipment and electronic systems in public assembly facilities
• Budget preparation and control
• Public Relations
• Terminology used in entertainment/convention/public assembly settings
• Relevant federal, state and local regulations
• Must have computer skills in Microsoft Office applications and word processing, spreadsheets, database, presentation, and Internet software

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Vaccination Statement

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.