Oak View Group

Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.

We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:

• We treat each other fairly and with respect.
• We act with integrity.
• We have an entrepreneurial spirit.
• We give back to our global community.

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. 

Overview

Serve as facility Security Officer providing high responsibility assistance to staff, public and clients.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Responsibilities

ESSENTIAL FUNCTIONS (include, but are not limited to…):

• Aid with all services and activities involved in facility and event security• Assist with coordinating contract security for events• Assist supervisor with local police and fire rescue• Patrols facility to ensure safety and security of building • Answer and respond to alarms within the facility• Monitor the guest and visitors’ entrances• Write reports and incidents that may occur• Assist supervisor in issuing keys/equipment to employees and clients• Assist supervisor in general duties of Public Safety, theft deterrence and loss prevention• Log and Tag Lost and Found• Perform safety inspections as assigned by the supervisor• Recommend modifications to security and employee safety programs, policies, and procedures as appropriate• Perform other duties and responsibilities as required by supervisor

Qualifications

SPECIAL CHARACTERISTICS/KNOWLEDGE:

• Possess demonstrable experience with the characteristics, services and activities of public facility security and safety programs• Verifiable experience of similar operations in a large, service-oriented environment• Possess crowd management and control techniques• Possess working knowledge of pertinent Federal, State and Local laws, codes and regulations• Possess computer skills to include Microsoft Office and internet use• Ability to remain calm in emergency response situations which could be life threatening• Ability to interpret and apply Federal, State and local policies, procedures, laws and regulations• Must understand the organization and operation of convention center and of outside agencies as necessary to assume assigned responsibilities• Ability to communicate clearly and concisely, both orally and in written format• Ability to establish and maintain effective working relationships with those contacted in the course of work• Must be able to work any shift, weekdays, weekends and/or holidays

INTELLECTUAL/SOCIAL PHYSICAL DEMANDS AND WORK ENVIRONMENT:The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social demands:• While performing duties of this job, the employee is continuously asked to multi-task under time limits and with moderate to high pressure situations. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This position also requires frequent use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

Physical Demands:• Employee is frequently required to sit; stand for long periods of time; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk and hear. Employee may occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:• The essential functions of this position are performed indoors in an office and/or warehouse environment and outdoors (in the weather conditions prevalent at the time) as necessary and required by certain events. The noise level in the work environment can range from minimal to loud during event days depending on the employee’s location, and is minimal during non-event days.

PREFERRED QUALIFICATIONS:Experience: Must be 18 years of age or older Two (2) years of increasingly responsible security experience  Two (2) years of increasingly responsible guest service experience

Education / Training: High school diploma, or equivalent GED

Licenses or Certificates: Possession of, or ability to obtain a Ohio State Security Guard Certification Possession of, or ability to obtain a CPR certificate and AED certificate

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.