Oak View Group

Oak View Group is a sports and entertainment company engaged in a wide variety of activities, including arena development, facility management, arena and stadium alliance, sponsorships and partnerships, security services, publications, conferences, and consulting. The company, privately held, is headquartered in Los Angeles, California with offices throughout the world.

Overview

Under general direction of the Director of Operations this position will be responsible for various equipment and facility maintenance needs. Also responsible for all grounds keeping duties such as lawn care and snow removal. The Operations Supervisor will also assist in variety of duties as events require. Assists the Director of Operations in coordinating elements of facility operations including the building’s mechanical, electrical, HVAC, custodial, grounds, sound, lighting, a/v equipment, tele-communications systems and smoke/fire detectors.

Responsibilities

Essential Job Functions (including to but not limited to):

• Working understanding of facility mechanics, electrical, HVAC, plumbing and grounds
• Responsible for before, during and after event maintenance needs
• Perform maintenance and repairs of facility doors, hardware, carpentry, seats, furniture, rails, staging, light fixtures, painting and associated building equipment
• Maintain accurate records of labor time, parts used and work accomplished through daily logs
• Perform variety of corrective and preventive maintenance within facility
• Executes general repairs and adjustments to equipment used in building and maintenance work, including emergency repairs
• Use and maintain various hand and power tools
• Performs inspections to ensure proper safety on various equipment
• Performs lawn care, snow removal and other grounds duties as needed
• Assists with event set-ups and changeovers as needed
• Assists with event housekeeping as needed
• Provide excellent customer service assistance to internal and external clients
• Able to drive forklift, scissor lift, lawn mowers, scrubbers and other machinery as needed

Qualifications

Qualifications:

• High school diploma or equivalent (GED) and a minimum of 2 years progressive experience in facility maintenance with demonstrated skill in managing multiple functions and interpersonal skills required. 
• An advanced degree in Facility Management or related field may be substituted for years of experience
• Basic computer skills in a Windows format including typing, data entry and email.
• Ability to effectively lead a team and manage in a fast paced, high pressure environment
• Knowledge of OSHA standards / requirements preferred
• Forklift certification or ability to acquire within 90 days of employment required
• Possess superior interpersonal, communication, and leadership skills
• Ability to communicate clearly and concisely in the English language, both orally and in writing
• Self-motivated and excellent organizational skills
• Possession of a valid Driver’s License preferred
• Ability to work independently and as part of a team
• Must be able to work a flexible work schedule that includes early mornings, evenings, weekends, holidays and occasionally extended number of consecutive days. 

 Intellectual/Social, Physical Demands and Work Environment:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social demands:

While performing duties of this job, the employee is continuously asked to multi-task under time constraints and with moderate to high pressure situations. Position requires constant attention to precise details and accuracy of specified standards including: following verbal, written or diagram instruction, following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employee in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires frequent use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, and being able to recognize and resolve conflicts. Constant use of the English language (verbal or written) through company information and communication to teams. Frequent use of company provided desk phone. Constant use of company radio for communication. Ability to hear and respond quickly in high pressure situations to radio requests from employees, security, etc.

Physical demands:

While performing duties of this job, the employee occasionally lifts and moves facility equipment and/or tools. Employee will frequently move about inside and outside various areas of the large facility before/during/after events to interact with internal/external clients and supervise the work of employees. Position will require employee to occasionally bend, stoop, or crouch in order to evaluate and inspect equipment and building infrastructure. Employee will as needed operate fork lift and high lift in assessment of and maintenance of the building and equipment. Employee will frequently operate a computer and other office devices such as calculators, telephones, copy machines and printers; employee will constantly communicate via telephone, email, radio/walkie and in-person with others and exchange accurate information. Employee will frequently lift 30 lbs.; occasionally lift up to 50 pounds; and push/pull 100 pounds, as business demands required. 

Work environment:

The duties of this position are performed primarily indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environment is usually minimal to moderate during non-event days and when not operating equipment; and moderate to loud during event days when equipment is in operation. Exposure to crowds with thousands of people in attendance, crowded or tight spaces, high elevation, consistently loud workspaces, and freight elevators. 

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.