Oak View Group

Oak View Group is a sports and entertainment company engaged in a wide variety of activities, including arena development, facility management, arena and stadium alliance, sponsorships and partnerships, security services, publications, conferences, and consulting. The company, privately held, is headquartered in Los Angeles, California with offices throughout the world.

Overview

This managerial position reports to The Director of Operations in the administration and planning at The Tony’s Pizza Event Center. The Operations Manager duties will include front and back of house services, technical services, information technology, conversion, custodial services, and equipment inventory control. Performs and leads the operations crew on the day to day responsibilities for events.

Assists the Director of Operations in coordinating elements of facility operations including budgeting, purchasing, assists the operation and maintenance of mechanical, electrical, HVAC, grounds, sound, lighting, a/v equipment, tele-communications systems, security, and smoke/fire detectors.

Responsibilities

Essential Job Functions (including to but not limited to):

• Assists Director of Operations in the overall daily operation and maintenance of the facilities
• Plan, direct, coordinate and review the work plan for all event changeovers; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures
• Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures
• Working knowledge of a/v, sound and IT equipment for events
• Coordinate labor hours for staff and temporary workers. Report labor allocations to Director of Finance.
• Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures; implement adjustments as necessary
• Coordinate facility arrangements with the Director of Operations and monitor the work of contractors; including equipment rental and borrowing City/County equipment
• Ensure staff is working safely, efficiently and are aware of proper safety guidelines
• Order supplies and materials for custodial needs and receive and maintain supplies
• Experience and working knowledge of housekeeping equipment and grounds keeping equipment

Qualifications

Qualifications:

• Minimum of three (3) years’ experience in an operations position in arena, convention center or public assembly facility with knowledge of conversions, custodial and maintenance including progressive supervisory responsibility.
• Bachelor’s degree from accredited college/university in a related field (Facility Management, Engineering, Sports Management, etc.) preferred; High School Diploma (or equivalent) required.
• Familiarity with OSHA requirements
• Strong interpersonal skills required; including excellent verbal and written communication skills in the English language
• Self-motivated with excellent organizational skills
• Strong verbal and written communication skills in the English language
• Must be able to work a flexible schedule including, early mornings, evenings, weekends, holidays and extended number of consecutive days.
• Must obtain a valid driver’s license of Class C or above

Intellectual/Social, Physical Demands and Work Environment:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social demands:

While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

Physical demands:

While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly moves about the arena and event sites before, during and after events to service clients and supervise staff; constantly communicates via radio/walkie, telephone, email and/or in-person with others to exchange accurate information. Employee may occasionally lift and/or move up to 50 pounds. As business, maintenance, operations or emergency situations require, employee may sporadically assist in lift/move 100 lbs. or more.

Work environment:

The duties of this position are performed indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud during events and minimal during non-even times.

Strengthened by our Differences. United to Make a Difference.

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.