Overview

Under direct supervision from the Assistant Director of Operations, the Housekeeping Coordinator performs oversight of custodial, housekeeping, appropriate inventory tasks as assigned and provide operational coverage for all scheduled events and/or performances. Housekeeping Coordinator may receive instructions from the Assistant Director of Operations or Assistant General Manager. The Housekeeping Coordinator will work closely with the Cotton Bowl Managers, Event Managers, F&B Managers and contracted labor staff on all events within and around the Fair Park campus. Other duties include assisting other departments as needed and the maintenance and proper use of all operational equipment within and around the Fair Park campus.

Responsibilities

• Work from general instructions and specifications
• Read and interpret paperwork regarding event specifications
• Oversee staff in the following housekeeping tasks: sweeping, mopping, scrubbing and waxing floors, washing walls, polishing stainless steel, cleaning windows, counter tops and woodwork
• Assist staff in the set-up and tear down of a variety of equipment, including, but not limited to chairs, tables, staging, risers, trash cans, etc.
• Create and maintain a weekly cleaning maintenance plan
• Perform inventory control for cleaning equipment, supplies and paper goods
• Work with Assistant Director of Operations to closely monitor and forecast budget and monthly expenses
• Use hand tools or small powered equipment applicable to the work being performed
• Coordinate with Assistant Director of Operations to continually train staff, give direction to and oversee assignments to full time/part-time staff and on call/temporary Housekeeping Workers
• Perform facility maintenance tasks as assigned
• Report defective equipment, facility damage, areas of the park requiring cleaning and incorrect or improper set-ups to supervisors in a timely manner
• Communicate clearly and concisely in the English language, both orally and in writing
• Operate a wide variety of equipment including pick-up trucks with attached power washer, floor industrial scrubbers, and other vehicles as required
• Provide directions to others
• Maintain a calm demeanor while providing corrective feedback to team members during stressful and/or time sensitive situations
• Perform other duties as assigned

Qualifications

• Proper use and maintenance of hand and power tools related to job functions
• Applicable safety rules and procedures
• Customer Service practices
• Work from general instructions and specifications, with minimal to no supervision
• Oversee staff in operation of a wide variety of equipment including vans, pick-up trucks, forklifts, high-lifts, and other vehicles as required
• Provide directions to others
• Work effectively in a service-oriented environment subject to frequently changing priorities
• Communicate clearly and concisely in the English language, both orally and in writing
• Establish and maintain effective working relationships with staff, contractors, vendors and facility users
• Ability to work various workdays and hours to meet business needs including early/late hours, long days, weekends and holidays. Must be reliable and punctual
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form