Since our inception in 2010, OAK FORT has curated collections that reflect our design philosophies. OAK FORT is a belief that fashion should be uncomplicated and thoughtfully designed. We are not distracted or fettered by trends. We will continue to provide attainable luxury to like-minded individuals.

The ideal candidate works well in a team environment, has an understanding of the OAK FORT brand and aesthetics, and has the ability to influence and support others through their presence on the floor. This position requires open availability.

RESPONSIBILITIES

Sales Generation

• Meet minimum sales requirements based on store volume
• Provide exceptional client experience by executing OAK FORT Sales Culture
• Build and manage client relationships through client database recording
• Be a brand ambassador by keeping up with new arrivals, product knowledge, and wearing current merchandise
• Provide industry knowledge through awareness of products and prices in the market
• Drive sales through OAK FORT eCommerce purchases and social media platforms
• Maximize sales during special events and customer services
• Process cash desk operations with engagement, efficiency, and accuracy
• Respond and appropriately resolve customer complaints and service opportunities

Staff Development

• Source top candidates to build a high performing team
• Build our team by welcoming and supporting onboarding of new employees
• Build and maintain relationships with store team, peers, and relevant partners
• Support development of high performing staff to maximize productivity
• Provide timely feedback and active informal training to staff
• Inspire and motivate team through demonstrating leadership qualities
• Initiate and communicate team objectives and updates with Managementand District Visual Merchandiser
• Ensure staff are adhering to OAK FORT Sales Culture and service expectations

Store Functionality

• Participate in execution of floor management as needed
• Utilize merchandising skillset through understanding of product density, adjacencies, and customer flow
• Promote brand aesthetic through ability to creatively merchandise
• Ensure the right quantity of stock is in the right place at the right time through strategic merchandising
• Maintain proper presentation of merchandise in accordance to corporate directives
• Efficiently and accurately support with shipping and receiving of merchandise
• Perform inventory counts upon corporate office direction
• Participate in stock room set-up and organization
• Track product arrivals and store capacity based on corporate linesheets, update management team and District Visual Merchandiser
• Support cleanliness and maintenance of physical store to create a safe and comfortable shopping experience
• Adhere to loss prevention policies to prevent external and internal theft