Since our inception in 2010, OAK FORT has curated collections that reflect our design philosophies. OAK FORT is a belief that fashion should be uncomplicated and thoughtfully designed. We are not distracted or fettered by trends and will continue to provide attainable luxury to like-minded individuals.

The ideal candidate possesses a passion for the fashion industry while driving business with an entrepreneurial mindset and you will be responsible for:

STORE FUNCTIONALITY

• Participate in execution of floor management as needed
• Utilize stock management knowledge to communicate product sales trends
• Review inventory and item level accuracy and shortage issues
• Support auditing and validating correct procedures for inventory receiving and processes through ensuring all are completed with urgency and accuracy:
• Execute receiving in adherence to the company’s Delivery Receiving Guide
• Full inventory counts (FIC) procedures as required
• Tracking UPH
• Correctly scanning product into all inventory programs
• Partner with senior Retail Managers to create, review, and optimize retail stores schedules to achieve company goals
• Oversee and participate in stock room set-up and organization
• Ensure the right quantity of stock is in the right place at the right time
• Maintain proper presentation of merchandise in accordance to corporate directives
• Efficiently and accurately support with shipping and receiving of merchandise
• Perform inventory counts upon corporate office direction
• Support cleanliness and maintenance of physical store to create a safe and comfortable shopping experience
• Adhere to loss prevention policies to prevent external and internal theft

STAFF DEVELOPMENT

• Source top candidates to build a high performing operations teams
• Build our team by welcoming and supporting onboarding of new employees
• Build and maintain relationships with store team, peers and relevant partners
• Support training and development of high performing operations staff to maximize productivity
• Provide timely feedback and active informal training to staff
• Inspire and motivate team through demonstrating leadership qualities
• Initiate and communicate team objectives and updates with Management team and relevant District partners
• Develop and train store management teams with the proper tools to ensure inventory is accurate and loss is minimized
• Support program evaluation by collecting store feedback and metrics to create optimized solutions for better streamlines and processes
• If remote, act as a liaison for the Retail Operations & Loss Manager to implement and provide feedback on auditing results and practices in other districts

SALES GENERATION

• Provide exceptional client experience by executing OAK FORT Sales Culture
• Build and manage client relationships through client database recording
• Be a brand ambassador by keeping up with new arrivals, product knowledge, and wearing current merchandise
• Provide industry knowledge through awareness of products and prices in the market
• Drive sales through OAK FORT eCommerce purchases and social media platforms
• Maximize sales during special events and customer services
• Process cash desk operations with engagement, efficiency, and accuracy
• Respond and appropriately resolve customer complaints and service opportunities