Description

Nutrawise Health & Beauty, located in Irvine California, is a leading manufacturer of health and wellness supplements including the award winning line of youtheory® products which are sold in over 50,000 retailers worldwide. With over 100 years of combined service in the natural foods and supplement industry, Nutrawise executives are committed to its mission of being a purpose built company that continually supports a wide range of charitable organizations both locally and globally.

If you are looking for a company that values and develops it’s employees while offering engaging work, Nutrawise may be the place for you. Our people are what makes us a great company. Were growing fast and we want you along for the journey!

About the Position

Responsible for the reliability of the overall computing environment including network and server operations as well as addressing any client computing issues.

Specific Key Responsibilities & Duties

a) Technology:

• Ensure overall stability, availability, functionality and reliability of Jamieson computing systems, networks, servers, services and applications
• Support the client computing infrastructure, provide user support, resolve IT incidents, fulfill service requests and ensure SLAs are met
• Ensure appropriate IT toolsets are utilized throughout the organization
• Deliver excellent customer service and maintain high quality, professional, service levels
• Upgrade and continuously evolve Jamieson technology infrastructure through individual knowledge of emerging technologies

b) Customer Service:

• Engage as needed, any business related projects, initiatives or support consultations
• Ensure a robust understanding of organization business initiatives and provide appropriate support, consultation and guidance in regards to technology
• Act as ambassador for IT department and as an advocate for technology in general
• Prioritize, balance, multi task competing issues with deference to urgency, length of outstanding time and political sensitivity

c) Governance:

• Ensure appropriate levels of security, availability and redundancy for entire technology infrastructure
• Maintain, follow and enhance as necessary, any appropriate SOPs for IT department
• Support and enforce any IT related Policies
• Working in compliance with the company’s Health & Safety Policies/SOPs including but not limited to the Safety Responsibilities Procedure
• Comply with all associated GMP Practices

Requirements

• Degree or Diploma in Computer Science or related field
• Three (3) years in IT
• Three (3) years in Windows OS, Microsoft Office, Hardware Support & Mac
• Two (2) years in Windows Server, Active Directory
• Excellent communication and customer service skills
• Strong organization and prioritization skills
• Strong business acumen
• Excellent computer and technical knowledge
• Ability to multitask and problem solve under pressure

Benefits:

• Competitive salary, including discretionary performance-bases bonuses
• Health Benefits (medical, dental, vision)
• Life Insurance
• 401(k) Matching
• Flexible Spending Accounts
• Employee Assistance Program
• Vacation Time
• Employee Recognition Programs
• Learning & Development
• Work/Life Balance
• Fun Company EventsResponsible for performing various job activities related to the Warehouse Department by performing the following duties.