Job Purpose:
The Mission Services Administrative Assistant's purpose is to provide support with tasks, project support services, and receptionist duties for Mission Services at its Johnstown headquarters. This position screens, logs, and routes customers and phone calls, answers questions and inquiries as appropriate, assists in data entry using existing spreadsheets and databases, and assists customers with the needs of Mission Services.The position will organize and participate in Mission Service projects to enhance the customers' experience.
Qualifications:
This position requires a person capable of conforming to the high standards of behavior expected of all staff.Excellent work habits, including attendance and punctuality, are required.The person must follow comppolicies and safety procedures, as well as ensuring that other employees under his/her supervision follow these.
Education: High school diploma or equivalent
Experience: Minimum of one-year customer service experience.
Clearances: Must be able to obtain acceptable results for required background checks, including Act 151 Pennsylvania Child Abuse History Clearance, Pennsylvania Criminal History Check and Department of Human Services- FBI Fingerprints.
Other: Screening is completed on an ongoing monthly basis to determine if the individual in this position has been excluded from participation in federal health care programs.If exclusion from participation in federal health care programs occurs, the individual will be precluded from employment in any federally funded healthcare programs operated by Goodwill.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)