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Desktop Support Technician
$56k-72k (estimate)
Full Time 2 Months Ago
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NuAxis Innovations is Hiring a Desktop Support Technician Near Orleans, LA

We’re going places, hop on board.

Our value is in our employees – smart, passionate, and fun people.

Grow with us! As a growing business, every NuAxis Innovations employee impacts the success and direction of this company. We all share a true passion for technology and enjoy working together to develop solutions, share ideas, and exchange knowledge. At NuAxis Innovations, we celebrate diversity and the unique perspective each team member brings to his/her job, team, and community. We are currently seeking a talented and motivated Desktop Support Technician for a Full-Time position.

Job Summary:

The Desktop Support Technician will provide on-site client hardware and software desk-side support and remote client-side support for teleworkers, ensuring minimum user downtime.

Essential Functions:

  • Client technologies include Microsoft Windows and iOS operating systems.
  • Initiate, maintain and closeout scheduled video teleconferencing sessions.
  • Interface with government staff responsible for maintaining the VTC schedules to ensure timely service delivery. Troubleshoot problems and issues with the service and perform corrective actions.
  • Initiation and checkout of VTC sessions shall be performed in advance of the start time to allow for troubleshooting and corrective actions.
  • Perform lifecycle planning and technology refresh installation services for desktop and laptop computers across the enterprise. (Refresh installation services will be scheduled during task order performance by the Contracting Officer’s Representative to specify the location(s), quantity, and timeline requirements of the refresh requirements.) Implement a standard methodology and provide and maintain installation standards and procedures (STIGS, images, etc.) that ensure properly configured systems; continuity of user operations; fully functional applications; and train users to successfully operate new systems and equipment.
  • Proactively maintain comprehensive images to ensure that all images contain current and up-to-date software applications, all applicable patches and the latest drivers. Ensure that images comply with prevailing Federal and customer policies and requirements.

Experience:

At least 2 years of desktop and computer peripheral support/troubleshooting experience.

Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!

Our Profile:

NuAxis is an IT Services firm providing innovative solutions to the U.S. Federal Government using state-of-the-art technologies, architectures, and life cycle management. We are a Certified Microsoft Partner with extensive Microsoft technologies experience. Our services portfolio includes Project Management, Application Development, Infrastructure Management, and Security Management. We offer competitive salaries, an attractive benefits package, and the opportunity to learn from experts.

High technology small business with long-standing U.S. Federal Government experience * Visionary executive leadership * Expert professional services team comprised of highly skilled engineers and software developers * Rapid growth over the last several years.

NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment contingent upon successful completion of a background investigation.

At NuAxis Innovations, we are committed to a comprehensive employee benefits program that helps our employees stay healthy, feel secure, and maintain a healthy
work/life balance. NuAxis Innovations benefits include medical, dental, vision, spending accounts, disability, basic and supplemental life insurance, a 401(k) plan, paid time off, and additional voluntary benefits. More specific information on benefits eligibility will be provided as part of the interview process.

 #NAI #Dice

Job Summary

JOB TYPE

Full Time

SALARY

$56k-72k (estimate)

POST DATE

01/28/2023

EXPIRATION DATE

09/27/2023

WEBSITE

reachplus.com

HEADQUARTERS

Vienna, VA

SIZE

25 - 50

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The job skills required for Desktop Support Technician include Troubleshooting, Desktop Support, Installation, Microsoft Windows, iOS, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Technician. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.

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If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Desktop Support Technician job description and responsibilities

Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.

02/23/2022: Florence, AL

Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.

03/02/2022: Rochester, NY

Perform upgrades and configuration of desktop and related peripherals.

02/19/2022: Durham, NC

Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.

02/06/2022: Ventura, CA

The Desktop Support Technician provides technical support of desktop and laptop computers, applications, and related technology.

01/23/2022: Vallejo, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Support Technician jobs

Earn bachelor's degree or equivalent.

01/30/2022: Omaha, NE

Gain experience with operating systems.

12/19/2021: Springfield, OH

Practice fixing common computer problems.

03/05/2022: Anderson, IN

Seek technical support positions.

01/21/2022: Santa Rosa, CA

TAKE A RELEVANT TRAINING PROGRAM.

03/02/2022: Minneapolis, MN

Step 3: View the best colleges and universities for Desktop Support Technician.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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