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Northwood Ravin
Timberlake, NC | Full Time
$63k-98k (estimate)
2 Months Ago
Leasing Associate
Northwood Ravin Timberlake, NC
$63k-98k (estimate)
Full Time | Building Construction 2 Months Ago
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Northwood Ravin is Hiring a Leasing Associate Near Timberlake, NC

Van Alen Luxury Apartments

POSITION OVERVIEW

The Leasing Associate is responsible for leasing, marketing, and maintaining positive resident relations of multi-family residential apartments. As the front line of the community office, Leasing Associates will provide customer service to current residents, potential residents, business partners and neighborhood partners.

LOCATION

Durham, NC

POSITION AUTHORITY

The Leasing Associate does not have direct authority over any team member.

ESSENTIAL FUNCTIONS

  • Represent the company in a professional manner at all the times. Exemplary customer service, attitude, and professionalism are paramount.
  • Greet prospects and qualify by covering all criteria. Record all prospect visits and initial.
  • Demonstrate community and apartment/model and apply product knowledge to clients needs by communicating the features and benefits.
  • Assist prospect in completing application and secure deposit.
  • Update leasing software, process applications for approvals, and submit processed applications to the Community Manager for approval. Follow up with applicant regarding status.
  • Maintain follow up communication via email and telephone.
  • Ensure apartment is ready for resident to move-in.
  • Prepare lease and assist resident with lease execution. Orient new residents to community.
  • Inspect models and available market ready, communicate related service needs to Property Manager.
  • Assist in monitoring renewals and lease expiration dates.
  • Distribute and follow-up on renewal notices.
  • Monitor advertising effectiveness and update all online marketing outlets. Gather information about market competition in the area and file.
  • Participate in outreach marketing activities on a regular basis to obtain prospective residents.
  • Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc.. Maintenance of signs for appearance and visibility is a daily activity.
  • Conduct market surveys and shop competitive communities.
  • Consistently implement policies of the community.
  • Complete appropriate application processing paperwork and input all prospect, applicant, and resident information into leasing software system accurately and on a timely basis.
  • Maintain current resident files.
  • Receive all telephone calls and in-person visits.
  • Patiently and empathetically listen to resident requests, concerns and comments.
  • Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc.
  • Maintain open communication with all community team members.
  • Contribute to cleanliness and curb appeal of the community on continuing basis.
  • Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Community Manager.

Desired Skills

  • Demonstrate an ability to support and contribute to community team.
  • Demonstrate strong oral and written communication skills.
  • Operate Microsoft Office including Word, Excel and Outlook, community software.
  • Must possess a positive attitude and the ability to smile under all circumstances.
  • Participate in training in order to comply with new or existing laws.
  • Neat, clean, professional at all times throughout the workday and/or whenever present at the community.
  • Comply with expectations as demonstrated in the employee handbook.
  • Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.
  • Learn and ensure compliance with all company, local, state and federal safety rules.
  • Ensures that unsafe conditions are corrected in a timely manner.
  • Comply with expectations as demonstrated in the Employee Handbook.

Minimum Qualifications

  • High School degree or equivalent
  • 2 years experience in customer service
  • Must obtain The Fair Housing Certification within 30 days of hire or prior to interacting with prospective residents
  • Must be able to work a flexible schedule; including evenings and weekends
  • Successfully pass a drug screen
  • Valid Driver's License

Preferred

  • National Apartment Leasing Professional (NALP)

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Professional development assistance
  • Referral program
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Overtime
  • Weekend availability

Supplemental pay types:

  • Bonus pay
  • Commission pay

Experience:

  • Leasing: 1 year (Preferred)

License/Certification:

  • Driver's License (Preferred)

Work Location: One location

Job Summary

JOB TYPE

Full Time

INDUSTRY

Building Construction

SALARY

$63k-98k (estimate)

POST DATE

01/11/2023

EXPIRATION DATE

02/08/2023

WEBSITE

nwrliving.com

HEADQUARTERS

CHARLOTTE, NC

SIZE

200 - 500

FOUNDED

2011

CEO

DAVID R RAVIN

REVENUE

$10M - $50M

INDUSTRY

Building Construction

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About Northwood Ravin

Northwood Ravin is a leading multifamily development, construction and property management firm serving the Southeast and Mid Atlantic, currently the most active developer in the Raleigh/Durham/Chapel Hill market. Based in North Carolina with offices in Charlotte, Raleigh, and Tampa, our reach extends from Washington DC, to Nashville, TN, to Tampa, Dallas, and Atlanta. Our company blends the nimbleness of a new small business with a long legacy of success from its history at Crosland as its residential, contracting and market-rate property management divisions. Northwood Ravin develops and man...ages signature apartment communities and mixed-use venues with a singular focus: to create communities that foster healthy lifestyles, neighborhood involvement and appealing living environments. More
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If you are interested in becoming a Leasing Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Leasing Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Leasing Associate job description and responsibilities

A leasing agent assists property owners with leasing their properties to prospective tenants.

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The leasing agent will ensure properties are maintained effectively, market properties and screen prospective tenants.

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Leasing agents find new tenants for their properties, handle the signing of leases and provide customer service for existing tenants.

01/22/2022: Abilene, TX

Leasing agents also create advertising and promotional materials to attract potential tenants to vacant units.

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Work with landlords looking to find the perfect tenant for their properties.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Leasing Associate jobs

Some states require leasing agents to get licensed or certified.

03/16/2022: Hartford, CT

Leasing agents can also earn certifications to gain additional knowledge about their responsibilities and further their career advancement opportunities.

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You must gain relevant experience and credentials.

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The leasing consultant must be able to compare the renter's wants and needs to the properties that are actually available.

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Applicants must have a working knowledge of real estate law and leasing practices.

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Step 3: View the best colleges and universities for Leasing Associate.

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